2nd Watch and New Relic Join Forces to Optimize AWS Environments

2nd Watch will now use New Relic application data as part of its AWS Managed Services offering to enhance the performance of clients’ enterprise applications

Seattle, WA and San Francisco - October 23, 2014

2nd Watch and New Relic have teamed up to help large companies tune the performance of the enterprise applications they have running on Amazon Web Services (AWS) infrastructure. Through an agreement announced today, 2nd Watch Managed Services, which offers 24/7/365 support for AWS workloads, will now include New Relic application performance data as part of the 2nd Watch Managed Service offering. The new partnership enables 2nd Watch Managed Services to use New Relic’s SaaS service to seek to optimize the performance of their clients’ modern software, reduce management complexity and provide greater satisfaction of their end user customers’ experiences.

2nd Watch is among a small group of AWS Premier Consulting Partners. Its Managed Services offering for AWS users includes Service Level Agreements (SLA), high availability and billing management. 2nd Watch has tens of thousands of AWS instances under management for brands such as Adobe Business Catalyst and Red Lion Hotels. Through a combination of software and services, 2nd Watch may save clients up to 70% on average AWS deployments.

New Relic is a software analytics company with a SaaS-based application performance management solution for technology users, business users and software developers. New Relic provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for various technologies in an environment to enable organizations to quickly and cost effectively monitor, troubleshoot and tune application performance.

“Many of our largest AWS customers want to simplify management of their cloud infrastructure,” says Bill Lapcevic, Vice President of Business Development and Customer Success at New Relic. “2nd Watch has developed a trusted Managed Services program for AWS deployments. We’re excited to partner with 2nd Watch to help enterprises improve how they build and run modern software, using our SaaS solution as another great way to eliminate unnecessarily complex and expensive infrastructure.”

“By partnering with New Relic, our customers have greater visibility into their AWS environments, from infrastructure metrics to application performance without additional cost or complexity,” says Joel Rosenberger, EVP of Managed Services at 2nd Watch. “We continuously look for opportunities to improve our already robust Managed Services offering for the enterprise by including tools like New Relic for our customers.”

About 2nd Watch
2nd Watch is a global leader in building, deploying and managing Amazon Web Services (AWS) based IT operations for enterprise customers. 2nd Watch assists customers in executing IT operations on AWS by designing and building highly reliable and scalable AWS based enterprise IT solutions and provides software tools and management services that enable enterprises to deploy, manage and analyze cloud-based IT operations infrastructure. 2nd Watch has effectively moved over 2MW of enterprise data capacity into the AWS cloud as part of 300-plus migrations. 2nd Watch is an AWS Premier Consulting Partner and is headquartered in Liberty Lake, WA, with offices in Seattle, San Francisco, and New York. For more information, try the TCO Calculator at tco.2ndwatch.com, email info@2ndwatch.com, visit www.2ndwatch.com or call 1-888-317-7920.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

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New Relic, Inc.