New Relic is committed to helping our customers, employees, and communities cope with the realities of COVID-19. Today, through our Corporate Social Responsibility program, we are launching two initiatives to leverage our technology, people, and financial resources to provide support in unique ways.

First, we’re expanding our Nonprofit Customer Donation Program to provide free access to the entire New Relic One platform, for 90 days, to any new customer organization–nonprofits and beyond–engaged in COVID-19 relief efforts with a specific public benefit, subject to our standard terms of service. These include organizations focused on direct humanitarian relief, public and private school education delivery, and relief coordination efforts.

These important organizations are increasingly relying on software to accomplish their missions, and New Relic has an opportunity to help them keep their software and systems up and running throughout this pandemic. We recognize that the impact of this pandemic has the potential to be long and far-reaching. After 90 days, we’ll review any organization that is continuing relief efforts and extend free access to New Relic technology throughout the response. 

If your organization is working on relief efforts, you may apply for COVID-19 relief related access by going to and completing the form. Once received, our team will review your request and respond with the next steps. 

Also, to help COVID-19 relief organizations get up and running on New Relic, we’ll be adding elements to our Explorers Hub. New Relic University content, product documentation, and help from New Relic employees will be available there.

New Relic employees give back

Second, we’re supporting the communities in which our employees live and work by launching a $100,000 charitable giving campaign that will match employee donations to the COVID-19 relief nonprofits in their local communities.

We are so thankful to the amazing organizations on the front lines of relief efforts. By extending our resources, we hope that we can do our small part in supporting our communities’ response to this global pandemic. 

Are you part of an organization or do you know one providing relief efforts for COVID-19? We hope to hear from you soon!