The Total Economic Impact™ of the New Relic Platform

Forrester Research

New Relic commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the New Relic Platform. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of New Relic on their organizations’ Agile plus DevOps, cloud adoption, and customer experience initiatives. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed one large enterprise customer organization with several years of experience using New Relic tools.

With New Relic, the organization gained an end-to-end view of its DevOps portfolio, shifting application performance monitoring (APM) further left to application developers, with a complete view from the browser through the application as well as its infrastructure. Read this report to see how this company:

  • Increased ROI by 2.2x
  • Avoided $1.7 million in labor and infrastructure costs
  • Saved $6.5 million by having fewer incidents and recovering quicker

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About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying and running great software. New Relic One delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs and traces—paired with the most powerful full stack analysis tools to help engineers get past the 'what' to uncover the 'why.' Delivered through the industry's only consumption pricing that's intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, decrease change failure rates, accelerate release frequency and reduce mean time to resolution. This helps the world's leading brands including AB InBev, Australia Post, Banco Inter, Chegg, Gojek, REI, Signify Health, TopGolf, World Fuel Services (WFS) and Zalora improve uptime and reliability, drive operational efficiency and deliver exceptional customer experiences that fuel innovation and growth. Uncover the 'why' with New Relic at www.newrelic.com.

Media Contact

New Relic, Inc.

PR@newrelic.com

Investor Contact

Peter Goldmacher

503-336-9280

IR@newrelic.com