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New Relic Digital Intelligence Platform Delivers Full-Stack Visibility and Actionable Insights to Optimize Amazing Customer Experiences

New Innovations Include Infrastructure Monitoring, Unified Dashboards, Baseline Alerting and Mobile Crash Analysis for IT Operations, Developers, and Product Teams to Effectively Manage Complexity and Change

SAN FRANCISCO — November 7, 2016 — Digital intelligence leader New Relic, Inc. (NYSE: NEWR) today unveiled the New Relic Digital Intelligence Platform, a unified cloud platform providing full-stack visibility and analytics that deliver actionable insights about your digital business, and is designed to scale with your business. The New Relic Digital Intelligence Platform enables teams to act together to resolve issues quickly, create better customer experiences, and drive better results because everyone in your business has the same end-to-end visibility into your applications and the supporting infrastructure.

“To be a successful digital business today, you need to optimize for change and effectively manage complexity. Teams must have a single source of truth to be aligned, quickly fix things when they break, and strategically understand their digital business,” said Jim Gochee, chief product officer, New Relic. “The New Relic Digital Intelligence Platform is the unified source for everyone in the business to have full-stack visibility, draw actionable, real-time insights from their digital business, and scale as their business grows.”

New Innovations for the New Relic Digital Intelligence Platform
The New Relic Digital Intelligence Platform delivers full-stack visibility from the host, through the application and end-user experience via a unified dashboard. Delivering actionable insights to developers, operations, and product teams, the platform is designed to provide:

Easy-to-use, powerful analytics: New Relic Insights allow anyone within the digital business to get answers quickly and understand the impact on the bottom line. New Relic’s new Unified Dashboards enable anyone to easily explore and chart all the data in the platform within New Relic Insights, and pull the out-of-the-box charts from any New Relic product with a few clicks.

Empowering amazing customer experiences: Deeply understand customer experiences with New Relic Mobile, New Relic Browser and New Relic Synthetics. New Mobile Crash Analysis helps teams reduce the time it takes to fix app crashes by enabling developers to quickly understand the common context across their crashes, including the app screen associated with the most crashes. Teams can now prioritize which crashes to fix through advanced filtering of the out-of-the-box data processed by New Relic, such as geography, device type, app version, and filename, as well as any custom attribute. Additionally, by clicking on any crash chart to add it to New Relic Insights, product leaders can evaluate the impact of crashes alongside other key performance and product metrics.

Market-leading performance monitoring: Quickly understand the health of your application from the code to the infrastructure underpinning it. In combination with New Relic APM, New Relic Infrastructure, announced today, provides IT operations teams unprecedented visibility into the performance of their dynamic cloud and hybrid infrastructure and the ability to effectively manage the increased rates of change being made to it to keep their digital business running optimally.

Powerful, scalable cloud platform: Delivered via a scalable, multi-tenant cloud platform with alerting, security, administration, and a plug-ins ecosystem to connect to the rest of the enterprise. Baseline Alerting in New Relic Alerts allows for faster configuration of alerts for unknown or new applications based on historical performance. This is critical for IT operations teams to create alerts with confidence, reducing alert noise, fatigue and false positive alerts, while enabling quicker understanding of application behavior. Customers can also now create alerts based on NRQL queries, the query language for New Relic Insights. With NRQL Alerting, teams can create highly customized alerts leveraging data and analytics functions from New Relic Insights. This enables customers to customize their monitoring and alert on almost any metric or KPI providing proactive full-stack visibility across their digital business.

Additional Resources and Availability
New Relic Infrastructure, Unified Dashboards, and Mobile Crash Analysis will be available to customers beginning November 16, 2016, in conjunction with the company’s FutureStack conference. Rollout of the new Baseline Alerting and NRQL Alerting capabilities will begin to customers on November 16, 2016.

Forward-Looking Statements
This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to statements regarding the New Relic Digital Intelligence Platform, particularly with respect to products and features thereof such as New Relic Infrastructure, Unified Dashboards, Baseline and NRQL Alerting, and Mobile Crash Analysis, including availability and potential benefits to customers, as well as market trends and dynamics. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.


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New Relic is a leading digital intelligence company, delivering full-stack visibility and analytics with more than 14,000 paid business accounts. The New Relic Digital Intelligence Platform provides actionable insights to drive digital business results. Companies of all sizes trust New Relic to monitor application and infrastructure performance so they can quickly resolve issues, and improve digital customer experiences. Learn more at newrelic.com.

New Relic is a registered trademark of New Relic, Inc.

All product and company names herein may be trademarks of their registered owners.

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Media Contact
Andrew Schmitt
New Relic, Inc.
415-869-7109
aschmitt@newrelic.com
Investor Contact
Jonathan Parker
New Relic, Inc.
503-336-9280
IR@newrelic.com