Turn signals into understanding, action, and continuous improvement
Connect understanding, action, and learning
New Relic Autonomous Operations connects intelligent detection, operational understanding, AI-assisted action, and continuous learning in one operating model. Shared context, governance, and human oversight help teams move from raw signals to guided action with complete trust.
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Autonomous Operations FAQs
New Relic Autonomous Operations is our approach to moving beyond visibility toward understanding and guided action. It connects observability, intelligent detection, operational understanding, AI-assisted guidance, and continuous learning so humans and AI can understand what matters, why it’s happening, and what to do next.
No. Autonomous Operations is a New Relic strategy and operating model enabled by capabilities across the New Relic platform, including New Relic Alerts, Ground Truth, Autopilot, and the Agentic Ecosystem. Customers can adopt individual capabilities while gaining greater value as they work together.
Traditional AIOps applies machine learning to operational data to detect anomalies, correlate events, and reduce noise. Autonomous Operations goes further by turning signals into trusted operational understanding that humans and AI can use to investigate, reason, recommend next steps, and progressively move toward action.
Not by default. New Relic is building toward progressively more autonomous operations, with governance and human control at the center. Today, New Relic helps teams detect issues, understand what is happening and why, accelerate investigations, and receive AI-assisted recommendations while keeping people in control of consequential actions.
Ground Truth provides the trusted operational context that helps humans and AI build a shared understanding of what is happening and why. It connects telemetry with dependencies, changes, incidents, ownership, and business context so teams and agents can reason from a richer understanding of the production environment.
Autopilot puts operational understanding to work through agentic AI. It orchestrates specialized agents, including the SRE Agent, to investigate issues, reason over trusted New Relic context, and assist teams with findings, recommendations, and next steps..
No. Ground Truth and Autopilot can deliver value independently and are designed to complement one another. Ground Truth enriches the operational understanding available to humans and AI, while Autopilot puts agentic AI to work across operational workflows. Together, they create a stronger foundation for Autonomous Operations.
The Agentic Ecosystem extends New Relic data beyond New Relic. Through open standards and integrations, organizations can bring New Relic operational context into third-party agents, AI assistants, automation platforms, and developer-built experiences.