Unleash observability for business success

With the increasing complexity in modern digital enterprises, business leaders are discovering that investing in observability tools is essential for delivering seamless digital experiences and driving innovation across all functions, from marketing and product development to customer support and IT operations. However, investments in modern observability don’t always include clear business outcomes and return on investment (ROI) across people, processes, and technology. Identifying the critical areas where observability provides the most significant impact and a clear path to business value has been a challenge.

As the leader in observability, New Relic has a proven record of helping hundreds of thousands of customers transform their companies into reliable innovation engines. As a result, we understand that to realize the full potential of observability, organizations need to focus on maximizing uptime, optimizing business operations, and accelerating innovation to achieve the most significant impact. 

Discover how these key areas enable 16,000+ businesses that run on New Relic realize the value of observability, or go directly to our Business Value Calculator to see the potential ROI for your business

Maximize uptime

Ensuring systems stay up and running, even during peak events, is crucial for maintaining customer satisfaction and protecting revenue streams. Observability plays a vital role in pinpointing performance issues in real time, allowing businesses to address problems before they impact customers and operations. Here’s how observability helps maximize uptime:

• Improve system resilience: Reduce downtime and unplanned outages, keeping customers engaged and improving conversion.
• Ensure peak performance: Scale up confidently during peak events and proactively detect and resolve issues with a unified view of your entire stack.
• Increase application security: Protect your brand more efficiently by using risk data to prioritize genuine exploits and avoid chasing false positives.

Optimize business

Efficient business operations are essential for reducing costs and enhancing the overall performance of an organization. Observability allows organizations to improve processes and  resources utilization ensuring every aspect of the business operates at its best. Here’s why optimizing business operations clearly captures the value of observability for your business:

• Improve digital experiences: Increase conversions and reduce churn by delivering better digital experiences, boosting customer lifetime value and revenue.
• Decrease cloud hosting costs: Reduce spending across multi-cloud environments by stopping the over-provisioning of cloud services, storage, and compute resources.
• Consolidate observability platforms: Decrease operational expenditure (OPEX) and increase efficiency by consolidating monitoring tools for lower total cost of ownership (TCO) and less context switching.

Innovate faster

Innovation is at the heart of staying competitive in today’s rapidly evolving digital landscape. Accelerating developer productivity, release velocity, and app modernization are critical for reducing time to market and maintaining a competitive edge. Additionally, observability unlocks the integration of emerging AI technologies like ChatGPT by monitoring and analyzing data flows, identifying potential trust and bias issues early, and optimizing AI performance to accelerate the adoption of AI with confidence across the organization. Here’s how observability can help your organization innovate faster:

• Drive developer productivity: Enable engineers to debug sooner, connect anomalies to specific lines of code, and prevent errors from impacting your business.
• Increase release velocity: Streamline issue resolution for faster developer (CI/CD) pipelines by systematically tracking the effects of code commits on application performance to meet service level objectives (SLOs).
• Accelerate app modernization and AI: Reduce OPEX, increase revenue, and unlock rapid AI adoption.

Discover how New Relic observability can benefit your business

Now that you know more about the critical areas where observability provides the most significant impact, try the New Relic Value Calculator and get a report on the value of observability for your organization and see why the world’s best teams rely on New Relic for business success.