Modern digital businesses depend on observability to detect issues before they impact customers. As applications have become increasingly distributed across cloud services, Kubernetes, containers, microservices, and AI-powered workloads, the volume of telemetry has grown exponentially. While this provides unprecedented visibility, it also makes creating and maintaining effective alert coverage increasingly complex.
Engineering teams often spend countless hours deciding what should be monitored, determining appropriate thresholds, creating alert conditions, organizing policies, and continuously updating configurations as environments evolve. The challenge isn’t simply creating more alerts—it’s creating the right alerts while maintaining consistent coverage across an ever-changing infrastructure.
New Relic Smart Alerts changes that.
Now available in Public Preview, Smart Alerts introduces patent-pending alert intelligence that analyzes historical telemetry to intelligently recommend alert coverage, automate alert creation, and help organizations consistently apply monitoring best practices across their environments. Instead of manually configuring alerts one entity at a time, teams receive recommendations based on how their systems actually behave.
The result is broader monitoring coverage, dramatically reduced operational effort, faster deployment of meaningful alerts, and fewer low-value alerts that contribute to alert fatigue.
Dramatically Reduce Operational Toil
The operational impact of manual alert creation becomes significant as environments scale.
Consider an organization monitoring five entity types with 1,000 entities of each type. Configuring alert conditions manually can require approximately 165,000 individual clicks to create complete alert coverage.
With Smart Alerts, organizations can generate those recommendations in fewer than 50 clicks, transforming what was once an extensive manual effort into a streamlined workflow powered by historical telemetry and intelligent recommendations.
Rather than spending valuable engineering time configuring and maintaining alerts, teams can focus on improving application reliability and delivering better customer experiences.
Scaling Alert Management for Modern Environments
Traditional alerting approaches were designed for relatively static environments where engineers manually created alert conditions for individual services or hosts.
Today’s environments look very different.
Cloud-native architectures are highly dynamic. New workloads appear continuously. Services scale automatically. Infrastructure changes daily. Applications become increasingly interconnected.
As environments evolve, so must alert coverage.
Maintaining comprehensive monitoring manually requires continuous effort, deep domain expertise, and frequent tuning. Even experienced teams can struggle to maintain consistent coverage across thousands of entities while avoiding unnecessary alerts that create operational noise.
The challenge is no longer visibility—it’s scaling alert management alongside modern infrastructure.
Intelligent Recommendations Built from Historical Telemetry
Smart Alerts helps engineering teams move beyond manual configuration by analyzing historical telemetry to recommend alert coverage that reflects how applications actually behave.
Instead of requiring engineers to start with a blank page, Smart Alerts automatically recommends:
- Alert conditions
- Alert policies
- Coverage recommendations
- Monitoring best practices
These recommendations are generated from historical operational data, helping organizations deploy high-quality monitoring more consistently while reducing the time required to configure alerts manually.
The result is a faster, more repeatable approach to building alert coverage across growing environments.
Improve Coverage While Reducing Noise
One of the biggest challenges in modern operations is balancing comprehensive monitoring with meaningful notifications.
Too few alerts leave critical services unprotected.
Too many poorly configured alerts overwhelm responders with unnecessary noise.
Smart Alerts helps organizations strike that balance by recommending meaningful alert coverage based on historical behavior rather than relying solely on manual configuration.
This helps teams:
- Improve monitoring consistency
- Increase confidence that critical services are covered
- Reduce unnecessary operational effort
- Minimize low-value alerts
- Accelerate deployment of best-practice monitoring
Rather than creating more alerts, Smart Alerts helps organizations create better alerts.
Built for Enterprise Scale
Whether monitoring hundreds or tens of thousands of entities, Smart Alerts enables engineering teams to standardize alert creation without requiring every engineer to become an alert configuration expert.
Organizations can quickly establish consistent alerting practices across:
- Kubernetes clusters
- Cloud infrastructure
- Virtual machines
- Containerized workloads
- Applications
- Services
- Databases
As environments evolve, Smart Alerts helps organizations keep pace without continuously rebuilding alert configurations from scratch.
A Foundation for Autonomous Operations
Smart Alerts represents another step toward autonomous operations.
As organizations increasingly adopt AI-assisted operations, they need more than automation—they need trusted recommendations grounded in real operational data.
By combining historical telemetry with patent-pending alert intelligence, Smart Alerts helps organizations automate one of the most time-consuming aspects of observability while maintaining confidence in the quality and consistency of their monitoring.
Instead of spending hours creating and maintaining alert conditions, engineers can focus on higher-value work that improves system reliability and customer experiences.
Available Now in Public Preview
New Relic Smart Alerts is available today in Public Preview, giving organizations an early opportunity to experience a faster, more intelligent approach to alert creation.
By reducing manual effort, improving monitoring coverage, and leveraging patent-pending intelligence powered by historical telemetry, Smart Alerts helps engineering teams scale observability with greater confidence while laying the groundwork for autonomous operations.
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