As the Head of IT Governance at EveryMatrix, Tiberius (Tibi) Guiu's primary goal is to manage incidents and improve the team's overall efficiency. He shares how New Relic has become an essential tool for his team.

Tibi explains how the platform's custom dashboards and metrics help his team accurately calculate downtime and determine the true cost of an incident. He also reveals how having clear, long-term visibility allows them to spot issues before they become full-blown emergencies. Learn how New Relic helps a team of any size improve its Mean Time to Resolution and take proactive measures to avoid incidents entirely.

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