WHAT IS WORKFLOW AUTOMATION?
Close the loop from detection to resolution with intelligent automation
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Intelligent Automation
Build self-healing systems that work while you sleep
- Automatically detect, diagnose, and remediate issues without human intervention, reducing MTTR
- Turn alerts into immediate actions across your entire technology stack (AWS, Slack, Jira, PagerDuty, and more)
- Execute workflows with conditional logic, loops, and data transformations for complex multi-step scenarios
AI-Powered Builder
Create complex workflows without writing a line of code
- Describe what you need in plain language—New Relic AI builds the workflow for you
- Drag-and-drop visual canvas makes automation accessible to everyone on your team
- Pre-built integrations link to AWS, Slack, Jira, ServiceNow, Pagerduty, and more
Unified Platform
Close the loop from insight to action—all in one platform
- Monitor → Alert → Automate → Remediate → Verify. Complete closed-loop observability in a single platform
- Built on NRDB unified telemetry data, tap complete system context for smarter automation decisions
- Execute live NRQL queries within workflows to make real-time, data-driven remediation decisions
Operational Efficiency
Eliminate manual tasks and gain engineering capacity
- Eliminate operational toil so teams can redirect effort from firefighting to innovating
- Scale operations with the engineering teams and budgets you already have
- Reduce on-call burden, alert fatigue, and burnout by automating repetitive incident response tasks