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Postman is an API platform for building and using APIs. Postman simplifies each step of the API lifecycle and streamlines collaboration so you can create better APIs—faster.
Postman's technology teams are responsible for maintaining top-level metrics such as reliability, availability, software resiliency and quality. The team looked to New Relic to level up their responsiveness to customer issues and escalations.
"Observability is the table stakes, isn't it? It is non-negotiable in my worldview. We initially began with doing infrastructure and application monitoring in separate silos. And then we started graduating towards the more mature journey in observability where end-to-end signals were more important, and observability not only plays a part in faster mitigation, but also in prevention of some of the known incidents."
