Nandini Ramani
Chief Executive Officer
Nandini Ramani is New Relic’s Chief Executive Officer, responsible for leading the company into its next chapter to support its customers, users, and their success. Ramani brings deep technical expertise and extensive leadership experience across product, engineering, go-to-market strategy, and global operations, with a track record of building the platforms and services that help organizations operate at scale in the age of AI. She focuses on helping companies make observability a data-driven practice across the software lifecycle, empowering engineers and businesses to better understand the performance, behavior, and health of their digital systems.
Ramani joins New Relic from Amazon Web Services, where she served as a Vice President leading services spanning search, observability, governance, and cloud operations. Her portfolio included critical services such as Amazon CloudWatch, OpenSearch, and CloudTrail, which millions of AWS customers rely on to gain insights into system reliability, operational health, and quality, including the effectiveness of generative AI systems.
Throughout her career, Ramani has built and led large, diverse global organizations and helped shape pioneering product visions, design, development, and go-to-market strategies for companies including X, Oracle, and industry-transforming startups. An inventor with 17 patents, she has been recognized by Business Insider as one of the most powerful female engineers, named to the PharmaVoice 100, and listed in the Hall of Femme honoring female luminaries. Her combination of business acumen and deep technical knowledge has made her a sought-after voice on industry-shaping technologies and leadership.
Ramani is also committed to expanding opportunities in technology and supporting the next generation of STEM leaders. She has shared her perspective as a featured speaker at events including Women Who Code and WomenTech and supports organizations focused on advancing STEM education for girls. She holds a Master of Science in electrical engineering from the Indian Institute of Science, Bangalore.
Ashish Agarwal
Chief Financial Officer
Ashish Agarwal is New Relic’s Chief Financial Officer and brings nearly three decades of high-growth public and private corporate finance experience to New Relic. Most recently, Agarwal served as Interim CFO and Senior Vice President, Strategy and Corporate Development at McAfee, including leading the company’s IPO and sale.
Previously, Agarwal served as vice president of corporate development at Akamai, where he was responsible for M&A and investments for the company’s cloud security line of business. Specifically, he led acquisitions in support of strategic fraud prevention and Zero Trust initiatives. Prior to Akamai, Agarwal served as a senior member of Symantec’s corporate development team, where he led multiple acquisitions and divestitures that transformed Symantec into a pure-play security company. He has also held strategic advisory roles in investment banking, including at UBS and Citi.
Agarwal earned his bachelor’s degree with honors in economics from Delhi University and his MBA from The Wharton School at the University of Pennsylvania.
Hein Hellemons
Chief Revenue Officer
Hein Hellemons is New Relic’s Chief Revenue Officer, responsible for overseeing the company’s worldwide revenue and global go-to-market (GTM) strategy. He has more than 25 years of leadership experience building and scaling high-performing global sales organizations across some of the world's leading enterprise technology companies.
Hellemons’s deep industry expertise lies in leading organizations through periods of rapid growth and transformation with a focus on operational excellence, customer success, and aligning technology innovation directly with business outcomes. At New Relic, Hellemons drives revenue growth across enterprise, commercial, and partner channels. Prior to New Relic, Hellemons held senior leadership positions at Darktrace, Amazon Web Services, Microsoft, and VMware, where he was instrumental in helping enterprise customers accelerate their digital transformation journeys while building world-class international GTM teams.
Hellemons holds a master of arts in economics from the University of Amsterdam.
Brian Emerson
Chief Product Officer
Brian Emerson is New Relic’s Chief Product Officer, responsible for leading the company’s platform innovation strategy, user experience and roadmap execution. With more than 25 years of experience in the software industry spanning all facets of IT, SaaS, cloud and DevOps technologies, Emerson has a passion for building great products that people love to use.
Previously, Emerson was Group Vice President & General Manager at ServiceNow, where he led the IT Operations Management (ITOM) business. During his eight years at the company, he helped scale ITOM revenue by 9x while overseeing strategy, go-to-market, and product execution. Under his leadership, the ITOM portfolio became one of ServiceNow’s fastest-growing businesses. Before ServiceNow, Emerson held senior product leadership roles at VMware, BMC Software, and Remedy, where he worked on some of the industry’s most widely adopted enterprise software solutions.
Emerson earned his business degree in Operations Management & Information Systems from Santa Clara University.
Michael Frendo
Chief Technology Officer
Michael Frendo is New Relic’s Chief Technology Officer, where he bridges product vision with technical execution to deliver maximum value to customers. Previously, Michael was the CTO, Engineering at Proofpoint, where he and his team were focused on elevating the company’s deep technical and engineering work to further product integration across business units. Throughout Michael’s career, he has pioneered the disruption of foundational technologies and reimagined the engineering methodologies of products in sectors such as telecom applications (i.e., voice, video, and data), optical transport, storage area networking, unified communications and security. At Proofpoint, he leveraged his expertise and experience in product architecture and development to further develop the company’s vision and ongoing work around AI.
Prior to Proofpoint, Michael led global teams at multinational companies like Cisco, Polycom, and Juniper. He brings over 25 years of global experience as both a technical and business leader, spanning software and hardware development, with deep knowledge across technologies such as SaaS, cloud, and security. He holds a bachelor’s degree in computer science from Western University, a master’s degree in engineering, and a Ph.D. in electrical engineering from McMaster University.
Katrina Wong
Chief Marketing Officer
Katrina Wong is New Relic’s Chief Marketing Officer. She brings over 20 years of experience in marketing, go-to-market, and community development to New Relic.
Wong has a passion for helping companies through stages of substantial growth, and has a proven track record for launching products in new markets. She has also created award-winning integrated campaigns with data storytelling. Wong most recently served as Divisional CMO and VP Marketing at Twilio Segment. She has also held marketing and go-to-market leadership positions at Hired, Zuora, Salesforce, and SAP. She started her career as a management consultant for PricewaterhouseCoopers.
Wong holds a Bachelors of Science in Environmental Toxicology from University of California at Davis, a Masters of Science in Environmental Health from New York Medical College and continued professional development in Database Application Development and Design from Columbia University.
Tracy Williams
Chief People and Culture Officer
Williams oversees the company’s people strategy in support of the company’s business goals, culture and core values. She is passionate about building a culture and community where all Relics are engaged, supported and motivated, and have a strong sense of belonging, allowing them to do their best work for our customers, and each other, every day. Prior to joining New Relic, Williams was the HR leader responsible for full scale HR support for the west coast operations of Conversant/CJ Affiliate (a marketing technology company). She has more than 15 years of HR experience including holding regional HR leadership positions with Target (Mervyns), and Michaels Arts & Crafts stores. Williams holds a Bachelor of Arts in Sociology from the University of California, Berkeley, and a Juris Doctor from the University of California College of the Law, San Francisco.
Ashley Puls
Chief Architect
Ashley Puls is New Relic's Chief Architect. In this role, Puls oversees the reliability and architecture of the New Relic Intelligent Observability Platform. Delivering industry-leading reliability and scalability Puls brings over 15 years of engineering experience at high growth technology companies, and recently served as Group Vice President of Engineering at New Relic driving both the north star architecture and reliability of the platform. She has a proven track record of architecting exemplary user experiences that can scale and is focused on the core building blocks and vision to enable the New Relic Intelligent Observability Platform. Prior to New Relic, Puls worked as a software engineer at Raytheon. She holds a B.S. in Mathematics from Haverford and a Masters in Computer and Information Technology from the University of Pennsylvania.
Nic Benders
Chief Technical Strategist
Nic Benders is New Relic's Chief Technical Strategist. Part of the Engineering team since the early days of the company, Nic has been involved with everything from Agents to ZooKeeper and all the pieces and products in between. As New Relic's Chief Technical Strategist, he now looks after the long-term technical strategy behind the product and the experience of all the engineering teams who build it. Before New Relic, he worked in the mobile space, managing back-end messaging and commerce systems powering some of the largest carriers in the world.