New Relic Announces First International Expansion with New Office in Dublin, Ireland
Company dedicates new sales and customer advocate staff to provide awesome experience for new and existing customers
Software analytics company New Relic today announced the opening of its first international office, located in Dublin, Ireland, showing its commitment to better serve New Relic’s customers in its Europe, Middle East, and Africa (EMEA) region and around the world. Currently nearly 30 percent of New Relic’s 80,000 active customer accounts are international. Although New Relic didn’t have a physical presence in EMEA last year, the total number of customers in EMEA grew 158 percent in 2013. In the next 18 months, New Relic plans to hire approximately 50 new positions in Dublin, mostly sales and customer advocate positions, with plans to increase staff in keeping with the company’s continued fast growth.
Supporting Quotes
“New Relic is passionate about providing an awesome customer experience,” said Chris Cook, president and chief operating officer of New Relic. “The New Relic team is highly regarded around the world as technically savvy and incredibly responsive to customers needs. We are pleased to be building our physical presence internationally so we can serve our customers even better. We are proud to be investing in Dublin as our EMEA headquarters.”
New Relic’s customer presence outside of the United States is strong and quickly growing:
- Approximately 30 percent of New Relic active customer accounts are international
- In 2013, customer growth in EMEA increased 158 percent
- Customers in EMEA cross a broad set of vertical markets, including entertainment and global media, healthcare, IT services, life sciences, insurance and government service industries.
- In six years, New Relic has grown to over 350 employees and is headquartered in San Francisco with U.S. offices in Portland, Oregon and Seattle.
Online Resources
- Read the blog on New Relic’s Dublin office opening by visiting https://blog.newrelic.com/?p=14510
À propos de New Relic
En tant que leader de l'observabilité, New Relic permet aux ingénieurs d'avoir une approche data-driven de la planification, du développement, du déploiement et de l'exécution d'excellents logiciels. New Relic propose la seule plateforme uniformisée qui permet aux ingénieurs d'obtenir toutes les données télémétriques (métriques, événements, logs et traces) avec les puissants outils d'analyse full‑stack pour aider les ingénieurs à donner le meilleur d'eux‑mêmes en s'appuyant sur des données et non sur des opinions. Le modèle de tarification intuitif et prévisible de New Relic est le premier du secteur à être basé sur la consommation, ce qui permet aux ingénieurs d'obtenir plus de leur investissement en les aidant à améliorer la planification des différents cycles, les taux d'échecs des modifications, la fréquence de publication des nouvelles versions et les temps moyens de résolution des problèmes. Tous ces avantages aident les meilleures marques au monde, dont Adidas Runtastic, Australia Post, Banco Inter, Chegg, GoTo Group, La Croix‑Rouge américaine, Ryanair, Sainsbury’s, Signify Health, TopGolf et World Fuel Services (WFS) à améliorer les temps de disponibilité et la fiabilité, à stimuler l'efficacité opérationnelle et à assurer une expérience client exceptionnelle, ce qui encourage l'innovation et la croissance. www.newrelic.com.