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Today New Relic is making the new infrastructure monitoring experience generally available to help DevOps, SRE, and IT Operations teams proactively identify and resolve issues in their public, private, and hybrid cloud infrastructure.

Unified visibility for all infrastructure components

This new monitoring experience delivers usability and efficiency, with end-to-end platform context engineers can use to troubleshoot when issues arise.

Rebranded New Relic logo


New Relic Infrastructure monitoring addresses some common problems operations engineers have with detecting, triaging, and troubleshooting any health issues. First, the sheer number of entities is increasing at an exponential rate with the rapid adoption of hybrid cloud, workload containerization, and the move to microservices-based architectures. Second, a large percentage of infrastructure is now ephemeral, which is unmanageable without sufficient change detection. Last, infrastructure isn’t just ITOps’ responsibility, it is now code that all engineers should be able to navigate to isolate performance bottlenecks. Our new experience helps you overcome these obstacles in several ways. If you’re a current New Relic user, jump right into the new infrastructure monitoring UI.

Detect issues before customers are impacted

The New Relic platform finds potential issues before they affect your customers. Know exactly where to focus your attention with New Relic Lookout and gain faster incident resolution through automatically surfaced causes and effects. Dig deeper with correlations and abnormal history to see how it impacts your whole system—no configuration needed.

Use New Relic Lookout to navigate your entire estate to pinpoint bottlenecks instantly.

Pinpoint infrastructure bottlenecks

With this new interface in New Relic One, you can navigate tens of thousands of infrastructure entities to confirm and isolate possible bottlenecks by filtering and sorting based on golden signal conditions. Select multiple items to compare their golden metrics and understand how infrastructure items are related to applications and other connected architecture.

Filter the golden signals columns and then sort the results to bring potential issues to the top.

Quantify impact radius

Determine the impact of an incident by visualizing the upstream and downstream dependencies using automap. You can also analyze historical telemetry using timewarp to view health changes by going backward and forwards in time.

New Relic automap displays topology maps to troubleshoot incidents. Use timewarp to find what and when the issue occurred.

We use New Relic infrastructure monitoring to understand and optimize our infrastructure performance. New features of the enhanced interface are headed in the right direction. For example, with automap, we can see the impact radius of an issue, down to when it occurred and the applications impacted. I’m looking forward to it moving forward in the future.


Investigate root cause of anomalies

Analyze related entities, logs, alerts, golden signals, network metrics, processes, and storage in context and in a unified experience to identify root cause and resolve issues faster.

Mouse over a host to show in-context logs and automap actions. Related components automatically highlight detailed metrics and incident severity.

When we troubleshoot our infrastructure, we want to focus on specific components. New Relic gives us the ability to quickly filter our environment using tags, golden metrics, and so much more. We’re thrilled New Relic offers this level of functionality.


Our customers rely on New Relic’s industry-leading Kubernetes cluster explorer as well as Pixie for instant, no-code observability, in addition to our breadth of on-host integrations and integrations to cloud vendors like Amazon Web Services, Microsoft Azure, and Google’s Cloud Platform which helps them achieve full-stack visibility.

With our new experience in New Relic One, we’ve doubled down on providing real-time troubleshooting workflows while incorporating broader platform context and unique topology visualizations into our user experience.