New Relic (NYSE: NEWR), the observability company, announced it has been named a Leader in the 2022 Gartner Magic Quadrant for Application Performance Monitoring and Observability. The report provides an assessment of 19 application performance monitoring (APM) and observability vendors based on specific evaluation metrics, including current product capabilities, market understanding and responsiveness, innovation, customer experience, and strategy. New Relic is recognized for its completeness of vision and ability to execute. 

“Observability is mission critical for enterprises of every size to maintain operational awareness of their software deployed across public, private, hybrid and edge cloud infrastructure. We address this need by empowering every engineer to make decisions based on data, not opinions,” said New Relic CEO Bill Staples. “We believe this recognition of New Relic as a Magic Quadrant Leader is proof that our bold strategy to move away from disjointed SKU bundles to offer the only all-in-one observability platform with a secure telemetry cloud, powerful full-stack analysis tools and predictable consumption pricing is the ideal platform for enterprises.”

Gartner® Peer Insights™

New Relic is recognized as a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’ for Application Performance Monitoring. Customers appreciate New Relic’s focus on the developer community and their success. Excerpts from the report include:

• “After 20 years in IT, New Relic One has been the first platform that has excelled in every dimension. I ran a project to evaluate all observability options. 57 tools were picked, some platforms, some point solutions. After a review that we put in around 6 person years of effort into, New Relic won every single selection round. For our use cases, New Relic One was a clear and obvious winner.” - Cloud architect, finance industry
• “The New Relic One APM is a very simple yet powerful monitoring tool. We have set up alerts and rules to check our website pages periodically 24x7. Every time there is a mild dip in the load time, we get an alert notification on multiple channels. This allows our team to identify and further reduce drastic performance issues. In cases of downtime, New Relic One provides a clear picture of the container and allows us to identify bottlenecks easily.” - Senior data specialist, construction industry
• "New Relic has really matured into a top-notch tool to help teams across the enterprise while still being cool and cutting edge to address the ever changing tech landscape." - Senior Director - DevSecOps, IT Services

To learn more, download your copy of the Gartner 2022 Magic Quadrant for Application Performance Monitoring and Observability.

About Gartner Magic Quadrant

A Gartner Magic Quadrant is a culmination of research in a specific market, giving buyers a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps buyers quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

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Gartner, Magic Quadrant for Application Performance Monitoring and Observability, By Padraig Byrne, Gregg Siegfried, Mrudula Bangera, 7 June 2022 

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Gartner, Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring, By Peer Contributors, 9 September 2021