Digital intelligence leader New Relic, Inc. (NYSE:NEWR) today announced that leading companies across Europe, Middle East and Africa (EMEA) continue to adopt the New Relic Digital Intelligence Platform to get real-time visibility, move faster to the cloud, and drive innovation and digital initiatives. The company’s revenue from the EMEA region has increased 46 percent year-over-year in fiscal year 2017, for the nine months ended December 31, 2016, compared to the same period in 2015, and revenue from EMEA comprised 19 percent of the company’s total revenue in the same period.
“It has been an exciting time for the New Relic team in EMEA as we have seen top brands in the region engaging with our platform and making it a top priority to monitor their digital initiatives and multi-cloud efforts,” said Bruno Teuber, senior vice president, EMEA enterprise sales, New Relic. “From retail and media to food and finance, the most innovative enterprises have recognized that they need instant visibility into their customers, their apps and their infrastructure – to ultimately help accelerate the business and drive the bottom line.”
In order to serve the increased demand and interest from businesses in the region, New Relic has recently grown its team’s footprint in Dublin, London, Munich, and Zurich.
Showing further commitment to the region, the company has also announced that it has been approved under the EU-U.S. Privacy Shield Program, which helps ensure that data protection requirements are met for transferring personal data from the European Union to the United States.
Customers Across the United Kingdom and Europe Deliver Improved Digital Customer Experiences with New Relic
“Ocado’s mission is to revolutionise online shopping and we take a holistic approach to delivering the best customer experience possible. New Relic is an essential tool for us, from providing real-time notification and alerting on our front-end systems to dashboards with metrics that help to notify our operations team on the health of our applications. New Relic helps our development and operations teams to communicate more effectively, to understand when there are performance issues with our applications. Having seen the benefits of New Relic to our merchandise site, we are in the process of rolling New Relic APM into our automated warehouses to ensure performance levels with those systems,” said Anne Marie Neatham, COO at Ocado Technology, the in-house technology research and development organisation for Ocado, the world’s largest online-only grocery retailer.
“As a pure play e-commerce retailer, IT is at the forefront for AO.com. We build new features into our e-commerce platform every day. From the first time we logged into New Relic and the richness of data it delivered, we knew it was the solution to understand our application performance and gain insights into our business. New Relic is so intuitive to use, it has scaled with our business and allowed our partners in other functions of the business to understand how we can deliver the best customer experience,” said Carl Phillips, director of systems engineering at AO.com, a leading European online electronics retailer based in the United Kingdom.
“Allianz X is working alongside entrepreneurs who are building next generation InsurTech companies that will transform the way customers securely purchase and manage real estate, healthcare, financial services and much more. In addition to providing experts to help these entrepreneurs develop and market their ideas, we provide tools like New Relic’s platform, which is designed to provide deep visibility into dynamic technologies such as public cloud services. New Relic also delivers greater understanding of the ways customers interact with the companies’ products, enabling them to understand the impact of new features and changes on the customer experience,” said Albert Stepanyan, Chief Technology Officer at Allianz X, the Germany-based company builder and venture unit of Allianz Group, one of the world’s largest insurers and asset managers.
“Lyst is a very engineering-centric company and we put a great deal of focus on performance because hundredths of milliseconds can impact whether a shopper makes a purchase. New Relic helped us profile our main application and identify performance flags that weren’t visible to us previously. As we’ve moved to a microservices architecture, New Relic’s service map has been even more beneficial because we can easily track performance issues across more than 50 microservices, to quickly address issues and even anticipate them before they occur,” said Igor Serko, lead operations engineer at Lyst Ltd., a global fashion search engine founded in the United Kingdom, that connects millions of shoppers globally with over 11,000 designers and stores.
“20 Minutes serves commuters in France’s largest cities. Two years ago we made a shift in our strategy to move to a ‘web to print’ model which required a new, modern CMS platform for our editors. We implemented New Relic APM to help improve the error rate which allowed us to speed up delivery of the platform. New Relic is a vital tool for nearly every developer to ensure the stability of our systems, enables me to keep our CEO informed on daily performance, and will help us as we continue to modernize and innovate in media,” said Aurélien Capdecomme, CTO, 20 Minutes, a leading brand in French media.
“Sportamore’s model is online-only, so we use a continuous deployment scheme, where we are always developing new products and technology to support the company’s rapid growth. We develop almost everything in-house, whether it is a customer-facing application or the support systems for logistics or our warehouse. New Relic has increased our confidence every time there is a new deploy out – which is several times a day, usually – that we'll react faster to unforeseen changes in performance. We can see the impact of these changes in real-time in the database layers, application layers, and browser side, which enables us to stay ahead of the curve to deliver an excellent customer experience,” said Mikael Flodman, CTO, Sportamore, the largest and fastest growing pan-Nordic online sports shop headquartered in Sweden.
FutureStack Events for London, Berlin
New Relic has announced that it is launching its Global FutureStack Tour, with the first two events being held in London and Berlin.
FutureStack brings together the innovative teams who are responsible for building and running modern digital businesses (i.e., DevOps and operations teams, developers and solutions architects, business leaders and enterprise executives) for new perspectives on digital intelligence, insights from industry thought-leaders and real-world success stories, trainings to boost New Relic product skills, and networking with peers.
FutureStack logistics, pricing, and additional information for London and Berlin:
- FutureStack: London – May 24, 2017, at King’s Place (90 York Way, London)
Tickets are now available for £20. Proceeds from FutureStack: London will go to Learning to Work, a local organization focused on bringing local employers and education together to inspire young people.
- FutureStack: Berlin – June 22, 2017, at Andels by Vienna House (Landsberger Allee 106, Berlin)
Tickets are now available for €20. Proceeds from FutureStack: Berlin will go to Gangway, a Berlin organization focused on street-based social work for youths and adults.
All events, dates, prices, topics and speakers are subject to change without notice.
This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to statements regarding New Relic’s FutureStack events, including topics, event details, pricing, and benefits of attending. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings we make with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC's website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.