Simplify security compliance with our TISAX and ISO 27001 certifications

The New Relic One platform, a leading observability platform where Dev and Ops teams come together to solve problems with data, is now compliant with ISO/IEC 27001 standard for information security management system (ISMS) and the Trusted Information Security Assessment Exchange (TISAX) as part of our ongoing commitment to raising the bar on security. 

Most monitoring tool providers overlook these important certifications, leaving you vulnerable, but we believe that adhering to security and compliance best practices and regulations should not be a barrier to monitoring the performance of your applications, infrastructure, and business. Consequently, New Relic’s observability platform is certified for both ISO 27001 and TISAX.

ISO 27001 certification

ISO 27001 is an internationally recognized certification that demonstrates how our information security management system protects the confidentiality, availability, and integrity of our customer data. This certification highlights our long-term dedication to security across our services, people, systems, and processes. Beyond other standards, ISO 27001 epitomizes a holistic approach to security from New Relic, with a multi-year commitment to meet an extensive set of security requirements and controls and continuously improve our security practices.

TISAX certification

Additionally, New Relic has achieved TISAX Assessment Level 2 certification against the demanding VDA Information Security Assessment (VDA ISA). TISAX is the security assessment and exchange trust for the manufacturers, partners, and service providers of the automotive industry’s supply chain, setting the standard for the protection of information throughout the automotive industry. It aims to ensure security by design, essential to advancing driver experience and next-generation mobility services while defending against automotive cyber threats.

As a result of this certification, companies involved in the unprecedented transformation of the automotive industry can now leverage the full potential of the New Relic One platform. They can manage the health and performance of their digital architectures and services with the assurance of New Relic’s security and data protection maturity and standards.

Making a difference in many ways

Building on our current compliance with security and privacy laws, regulations, and audits, such as the SOC 2, Federal Risk and Authorization Management Program (FedRAMP) Authorization Act, General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA), ISO 27001 and TISAX certifications further demonstrate our commitment to security best practices and protecting our customers’ data. 

We’re making it easier for regulated industries, such as finance, insurance, healthcare, automotive, and government agencies to address the increasingly demanding and complex rules around data, privacy, and trading, including for their telemetry data and observability needs.

Providing high levels of security allows our customers in all industries to send us the telemetry data they need to deliver superior software and business performance, driving maximum value from the New Relic One platform. For the stakeholders and decision-makers who rely on observability to make better decisions, New Relic’s ISO 27001 and TISAX certifications eliminate the time, toil, and friction to select and manage your partners.