New Relic's platform goes beyond simple technical monitoring to connect technical performance directly to business outcomes. By tracking key business transactions and mapping user journeys, you can prioritise work that directly impacts revenue, user satisfaction, and operational efficiency.

In this online workshop you'll discover how to use custom events and metrics to turn technical data into actionable insights that drive business success. We'll explore how to correlate user actions with system performance, helping you optimise user experiences to boost customer satisfaction and conversions. Finally, you'll learn to create public dashboards to foster collaboration and alignment across all teams and stakeholders.

In this session you will learn:

• How to set up custom events and metrics to achieve your technical goals
• Dashboards to view performance and its business impact, leading to faster, more informed decision-making
• Correlate user behaviors with system performance to optimise the end-user experience