(On-demand) How Skyscanner Built a Future-Proof Observability Platform at Scale
Watch on-demand as Skyscanner and New Relic uncover the strategic playbook used to revolutionise the global travel platform and drive OpenTelemetry best practices at scale. This is your chance to learn how to future-proof your stack, drastically reduce costs, and accelerate engineering confidence.
Featuring:
- Wayne Bell (Director of Engineering, Skyscanner)
- Dan Gomez Blanco (Principal Observability Architect, New Relic)
Hosted by: Reese Lee (Senior Developer Relations Engineer, New Relic)
In this exclusive live session, you'll learn:
- Why Skyscanner moved away from custom tools, and how the adoption of OpenTelemetry as a single standard has simplified instrumentation across the organisation
- How consolidating tools slashed operational overheads, reduced costs, and drove specific business benefits through enhanced data visibility
- How to master some of the cultural shifts and best practices that Skyscanner deployed across 80+ engineering teams (such as the "Observability Ambassadors" initiative)
- How they made non-engineers care about observability, linking system performance directly to traveller experience and C-level decision-making.
Agenda:
- The need for an observability platform
- Treating the platform as a product to increase adoption
- Driving an observability mindset shift
- Q&A
Who should attend:
This session is essential for platform engineers, SREs, engineering managers, tech leads, and architects who are:
- Tackling observability at scale and dealing with vendor sprawl
- Looking to adopt OpenTelemetry effectively across multiple teams
- Struggling to connect technical metrics to clear business value.
Event speakers
Wayne Bell
Director of Engineering, Skyscanner
With over two decades in tech, Wayne has been at the forefront of building an innovative engineering culture and platform strategy. As leader of Skyscanner’s Global Production Platform and Developer Experience teams, he drives engineering excellence at scale, enabling 800+ engineers around the world to move faster and build with confidence.
Dan Gomez Blanco
Principal Observability Architect, New Relic
Dan Gomez Blanco is a Principal Observability Architect at New Relic, helping customers adopt observability best practices. With 13 years in Platform Engineering at organisations like CERN and Skyscanner, he is an OpenTelemetry Governance Committee member, End-User SIG lead, and author of Practical OpenTelemetry.
Reese Lee
Senior Developer Relations Engineer, New Relic
Reese Lee is a Senior Developer Relations Engineer at New Relic, focusing on technical enablement via workshops, blog posts, documentation, and more. She is a Maintainer of the OpenTelemetry End User SIG, where she enjoys learning about interesting use cases and the different ways OpenTelemetry has helped teams improve their application and system observability.
