In an era where digital chaos outpaces human reaction, simply resolving issues isn't enough. Download the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment excerpt to see why New Relic was named a Leader. We believe this recognition underscores our ability to empower teams with intelligent observability and AIOps that helps them with collaborative outcome-driven decision-making.

Why New Relic is a Leader in AIOps

We believe the 2026 IDC MarketScape for Worldwide AIOps validates New Relic’s position as an intelligent observability platform designed as an operational decision environment. According to the report, New Relic’s strengths include:

• Outcome-Centric Decision Operations: “New Relic supports outcome-centric decision operations that differentiate prescriptive platforms from basic signal aggregation.”
• Pathpoint Business Journey Modeling: “Pathpoint business journey modeling links technical performance to revenue and transaction costs, highlighting trade-offs between reliability and unit economics for cross-functional prioritization.”
• OpenTelemetry-First Ingestion: “OpenTelemetry-first ingestion with OTLP endpoints, W3C Trace Context propagation, and centralized pipeline governance through New Relic Control support multisignal MELT ingest with pre-ingest filtering, enrichment, and tiered routing, lowering lock-in risk.”