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Trust and transparency are at the core of everything we do at New Relic. The privacy and security of our customers, employees, and potential candidates are paramount.

New Relic’s security team recently received reports of a small number of fraudulent attempts to impersonate our recruiters by sending fake job offers to people in an effort to collect their sensitive information. This scam may use email phishing or fraudulent/suspicious social media accounts in an attempt to take advantage of people just trying to find work.  While New Relic immediately reported the spoofed accounts and domain names for removal, we also want to amplify a recent warning from the Internal Revenue Service about the current uptick in fraud by bad actors who are exploiting the current job market and economic climate to dupe job-seekers.  Unfortunately, employment phishing scams are common (according to the Federal Trade Commission), and these employment scams tricked Americans out of $68 million in the first quarter of 2022.

We share this warning with the community so that potential candidates can keep a vigilant eye out for these scammers.  Importantly, we want to provide general tips from our security experts on how to spot fraudulent or suspicious activity.

If you receive an unexpected job offer from New Relic, you can use the following tips to determine if it is genuine:

  • Watch out for these red flags:
    • The offer is for a job that you have not applied to via our hiring platform at https://newrelic.careers. If a real New Relic recruiter reaches out to you, they will still require you to apply to a job on https://newrelic.careers/.
    • The offer is for a job that you have not had an interview for; New Relic ensures that all applicants have a competitive, equitable, and transparent hiring process
    • If the offer does NOT come directly from an @newrelic.com email address.  For example, do NOT respond to @newrelicusa.com. 
    • The offer comes in the form of a call or a voicemail without being followed by an email that includes a link to the offer letter powered by DocuSign.
    • The offer requires you to pay for a background check
    • The offer asks you to purchase your own office equipment; New Relic does not send checks to potential employees for office equipment, ask them to supply it, or require them to purchase it from New Relic
    • The offer asks you for any payment or asks for your credit card
  • Genuine offers from New Relic have the following characteristics:
    • Once an offer is made verbally, it is always followed by an email that includes a link to the offer letter powered by DocuSign. 
    • Offers from New Relic are made following an interview panel in which candidates meet with several employees.  Please be aware that New Relic never asks candidates during any part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information.

Whether you’re searching for a job or just browsing social media, we always recommend security and privacy best practices to protect yourself: be cautious about what personal information you share, do not share financial information with strangers, and be on alert for phishing attempts.

If you suspect a fake New Relic account has tried to connect with you on LinkedIn or via email, please report it to https://newrelic.com/about/contact-security-team. And if you suspect a fake profile has tried to connect with you on LinkedIn, report the fake profile to LinkedIn.