IT infrastructure has never been simple. But at least it all used to be in one place.
Today, the reality that DevOps and SRE teams face is a sprawling network of complex systems and changing environments. And here’s the rub: This increasingly complex infrastructure is now more critical to business success than it’s ever been because software itself is now more critical to business success.
The paradox of infrastructure monitoring is that the more mission critical it becomes, the more complex it becomes to monitor and manage. So downtime in revenue-generating or customer-facing applications hurts businesses more. But it’s also harder to diagnose the cause of downtime when you’re dealing with a distributed architecture and large teams.
No wonder IT doesn’t sleep at night. (It’s not just the 2 a.m. alerts.)
What you want is faster MTTR, a shared and clear understanding of what’s really going on, and why. So that instead of fighting fires, you’re confidently preventing them.