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Software Analytics
for better
app  performance customer  experience business  results

Your software in one clear picture.

Your customers and business depend on increasingly complex applications and infrastructure. New Relic Software Analytics uses real-time data to bring it all together.

Why New Relic?

High-performing apps.

Quickly pinpoint if it was your code, backend server, or 3rd-party service that caused an issue.

Improve your application performance
with APM, Synthetics, Plugins, and Servers.

App Website

Delightful customer experiences.

Monitor real-user interactions to identify errors, crashes, and drop-offs in optimal user flows.

See the true picture of your customer experience
with Browser and Mobile.

Better business results.

Stop guessing. See how issues affect your customers and your business, then take action faster armed with real data.

Get to the bottom-line with Insights.


What are the average response times and error rates for our enterprise customers?


Use custom attributes such as account ID and product subscription to view error rates and transaction response times.


How can we reduce spend and optimize performance of our CDN strategy?


Use custom attributes such as CDN name and default geographic attributes to correlate performance with CDN usage.


What does front-end performance look like for our most popular features in the U.S.?


Facet page load times of your most commonly used pages by geographic attributes.

Thrive in the cloud.

From adoption to migration, New Relic gives you pinpoint insights for every phase of your cloud journey. As a pure SaaS solution, we’re uniquely poised to deliver accurate metrics—so you can see clearly and instantly how your apps are performing, wherever they are.

Loved by customers.


“New Relic is so ingrained in our process that every trouble shooting exercise we go through involves using the tool. It's part of the Zendesk fabric.”

Tim Sturge, Operations Director, Zendesk

“New Relic delivers the data points we need to improve our e-commerce and warehouse operations, which will greatly improve the outcome for our customers and ultimately grow our business.”

Kevin Diamond, CTO, | HauteLook

“New Relic gives us operational data that actually makes sense to people in operations. It enables us to maintain a two-way flow of information between development and operations so we can create a better product.”

Nick Steel, Senior Manager of Systems Engineer,

“New Relic provides clear visibility into what's happening all day every day. It makes prioritizing our work and measuring the impact of our actions visible for the whole team.”

Sam Parnell, VP of Engineering, Bleacher Report

“The bottom line is that New Relic isn’t just for developers. It’s intuitive enough to deliver value across the organization.”

Alain Gaeremynck Senior Enterprise Architect and DevOps Manager, Yellow Pages Group