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All accounts start with 14 days of Pro, for Free!

Enterprise
New Relic is the large scale solution that gives Ops and Dev teams visibility during the entire application lifecycle. Realize benefits immediately with the only exclusively SaaS-based solution out there. Call for Custom Quote 888-643-8776 or sales@newrelic.com Qualify for a free Extended Enterprise Trial.
Frequently asked questions
Can I try New Relic before I buy it?
Everyone can try New Relic for Free for 14 days. If you don't buy after your trial, your account will downgrade to a Free (forever) Lite account. It's yours to keep, with our compliments. Monitor performance from development to production. Upgrade anytime to get even more features.
How does the subscription plan work?
We have three Billing Plans (unless, of course, you've got the free Lite). We designed New Relic to fit companies of all sizes and shapes.
Annual Billing (The Best Price)—We charge your credit card each month for a year for a committed number of servers. You can increase this server number at any time and charges will adjust with the next monthly bill. Your account will automatically renew at the end of the year unless you change your subscription. If you cancel service or downgrade to a lower level of service or fewer hosts during your commitment year, you will be charged a penalty equal to 3 months of service.
Monthly Host Billing (The Shortest Commitment)—We charge your credit card each month for a specified number of servers. You can change this number at any time and your billing will adjust with your next monthly bill. You can cancel service or downgrade to a lower level of service without penalty. Your account will automatically renew each month unless you change your subscription.
On-Demand Billing (The Greatest Flexibility)—Not sure of the server count? Number of servers vary during the month? Just running tests for a few days? This option is for you. You will be billed each month based on an hourly rate (29 cents per hour, per server connected) for the number of servers connected to New Relic service for any portion of an hour. For example, if your application connects 10 servers for 4 days (10x96 hours=960) and then later in the month it connects 6 servers for 24 hours (6x24=144), you will be billed for 1104 hours at the hourly rate of the New Relic level you choose. You will be billed up-front a minimum charge equal to one server for a month (at the Annual Plan rate). This up-front fee will be credited toward your monthly usage charge. You can sign up for this within the product itself.
 
I have more than 5 hosts. How do I get a price?
If your organization has more than 5 servers, the prices just keep getting better! Contact our Sales team by sending an email to sales@newrelic.com. We also recommend you check out New Relic Business Package, which allows unlimited hosts for one monthly price. Contact sales at 888-643-8776.
How do I upgrade?
You can upgrade anytime by visiting this page or by clicking the "Upgrade" button within the New Relic application. If you forget and try to add more servers than you pay for, we'll let you know. We'll take you to the easy upgrade page, where you can confirm what you need.
What if I upgrade (or downgrade) in the middle of the month?
Your new service begins immediately. Pay the new monthly rate the next time you're scheduled to be billed. You continue to pay on the same day each month as before.
What if I want to cancel my service?
No problem. If you decide New Relic isn't for you, simply cancel before your next billing period. You won't be charged for the next month of service. If you are on an Annual Plan, a cancellation fee may be charged. If you are on an On-Demand Plan, you will be charged for the hours your applications were connected to New Relic Service in the month in which you cancel.
How easy is it to remove New Relic from my application?
Unplugging is easy. Simply remove our Agent extension from your application and New Relic is removed. But we really think you won't want to...
I'm already using New Relic and I have a question. Can you help?
You can post a message on our support site, or email support@newrelic.com.