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After your 14-day PRO trial, we switch you to our LITE, free forever plan.
| Lite | Standard | Pro |
|---|---|---|
Free |
$24/mo |
$149/mo |
|
The Basic features. |
per server* pre-paid annually or $49 month-to-month |
per server* pre-paid annually or $199 month-to-month |
|
24 hour data retention |
One week data retention |
Unlimited data retention |
Includes
|
All Lite Features Plus
|
All Standard Features Plus
|
| Lite | Standard | Pro | |
|---|---|---|---|
| User Accounts | Unlimited | Unlimited | Unlimited |
| Performance Data Retention | 1 Day | 1 Week | Unlimited |
| Real-User Response Time, Throughput, & Breakdown by Layer | 3 | 3 | 3 |
| App Response Time, Throughput, & Breakdown by Component | 3 | 3 | 3 |
| App Availability Monitoring, Alerting, and Notification | 3 | 3 | 3 |
| Automatic Application Topology Mapping | 3 | 3 | 3 |
| Server Resource and Availability Monitoring | 3 | 3 | 3 |
| Error Detection, Alerting, & Analysis | 3 | 3 | 3 |
| Access to plugins from our Open Platform | 3 | 3 | 3 |
| JVM Performance Analyzer | 3 | 3 | |
| Database Call Response Time & Throughput | 3 | 3 | |
| Performance Data API Access | 3 | 3 | |
| Code Level Diagnostics, Transaction Tracing, & Stack Trace Details | 3 | ||
| Slow SQL and SQL Performance Details | 3 | ||
| Real-User Breakdown by Web Page, Browser, & Geography | 3 | ||
| Track Individual Key Transactions | 3 | ||
| View a complete list of features | |||
* Have a dynamic host environment that scales during peak times?
No need to worry, we will work with you to create a special pricing plan that fits your needs.
Call 888-643-8776 or email sales@newrelic.com for more info.
Signup for a free account to download and deploy the New Relic Agent.
Get 14 days of PRO service free, no credit card required.
After 14 days, you get our Lite plan, free forever. No funny business.
A server/host is either a physical or a virtual machine instance running a single copy of an OS. We distinguish hosts by their unique host names.
Yes. You'll receive a unique New Relic Agent after creating an account and once you deploy the agent, your 14 day trial of New Relic Pro begins. If you don't buy after your trial, your account automatically downgrades to Lite (Free forever).
If you're hesitant to load the agent into your Production environment, try New Relic in Staging, or even load it on your local machine if you're running a Dev instance there (sort of “Try it, before you try it, before you buy it”). It loads the same and provides the same data about any environment on any host.
Yep. If your organization has more than five servers, contact our Sales team by sending an email to sales@newrelic.com or by calling 888-643-8776.
Unplugging is easy; Simply remove our Agent extension from your application and all the great New Relic stuff is gone, too. And we will be sad.
Annual Billing (The Best Price)—We charge your credit card each month for a year for a committed number of servers. You can increase this server number at any time and charges will adjust with the next monthly bill. Your account will automatically renew at the end of the year unless you change your subscription. If you cancel service or downgrade to a lower level of service or fewer hosts during your commitment year, you will be charged a penalty equal to 3 months of service.
Monthly Host Billing (The Shortest Commitment)—We charge your credit card each month for a specified number of servers. You can change this number at any time and your billing will adjust with your next monthly bill. You can cancel service or downgrade to a lower level of service without penalty. Your account will automatically renew each month unless you change your subscription.
You can upgrade any time by clicking the "Upgrade" button within the New Relic app. If you forget and try to add more servers than you're already paying for, we'll let you know and take you to the easy upgrade page, where you can confirm what you need.
Your new service begins immediately. Pay the new monthly rate on the next scheduled bill and just continue payments on the same day each month as before.
No problem. If you decide New Relic isn't for you, simply cancel before your next billing period. You won't be charged for the next month of service.
If you're on an Annual Plan, a cancellation penalty equal to three-month's of service will be applied.
If you're on an On-Demand Plan, you'll be charged for the hours your applications were connected to New Relic Service during the month in which you cancel.
You can post a message on our support site, or email support@newrelic.com.
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