People, process, privacy.

These three factors are our focus as we continually work to ensure your data is secure, and why we believe our security program rises above the rest.


An expert team of dedicated pros.

Full-time, full-force—the New Relic security team works relentlessly to help defend your data. Our experienced pros work at the bleeding-edge of the tech industry to stay ahead of the curve. We’re leaders in the cloud security community, speaking at the Cloud Security Alliance, OWASP, RSA, and IAPP. For good measure, we’re all CISSP and CIPP security and privacy certified.

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Independently audited.

New Relic undergoes rigorous audits by third-party services—our protocols are transparent, documented, and verified.


New Relic undergoes this industry-standard security audit on an annual basis, now four years running with no exceptions. We are compliant at the highest level—not only for our data center and agents, but also for our own internal security policies, processes, and employees.

Cloud Security Alliance – Security, Trust & Assurance Registry (CSA STAR)

New Relic has undergone CSA STAR self-assessment by documenting and publishing our security controls in the CSA STAR registry. This demonstrates our adherence to the key principles of cloud security—transparency, rigorous auditing, and harmonization of standards, with continuous monitoring.


Your data belongs to you.

You have complete control over what, if any, sensitive information is sent to New Relic. We are unique among software analytics solutions. When you deploy our agent, by default, our security settings and regulatory compliance exceed industry standards, and all data is encrypted in transit.

If you’re an existing customer and have questions about Security, contact our support team.

Secure Mode Settings

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New Relic Data Collection

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Security Overview

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Tier III, SOC2 certified data center.

New Relic is self-hosted at a co-location service provider in a Tier III, SOC2 data center near Chicago.

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