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How to Activate and Unlock “True Observability” via Contextual Metadata


With the evolution of DevOps culture, the ubiquity of cloud services, and the momentum of microservices-based architectures, it’s safe to say that modern software teams now need to monitor their applications and infrastructure in a far more sophisticated way, moving from traditional monitoring to modern observability.

Modern businesses are incorporating the collection of contextual metadata (that is PII-friendly and related to user ID, payment ID, transaction ID, status codes, internal identification codes, and PII-friendly hashes) in an attempt to prioritise and detect previously unknown issues; narrow them down to a critical user group or user; and, provide their technical/business leads with the critical customer impact information that they need.

Watch New Relic Solution Architects, Nik Jain and Steve Ng to see how to activate and unlock “True Observability” via the collection of contextual information, sharing a blueprint used by the world’s leading site reliability engineering teams.

Watch this webinar on-demand and learn:

  • What contextual metadata is, in an incident management context
  • Sample user cases from leading ecommerce and financial services organisations
  • Four types of custom measurements to improve visibility across your stack, and how to leverage them
Other webinars in the series


Chaos Engineering in the Age of Observability (APAC)


From Infrastructure-as-Code to Observability-as-Code (APAC)