Back to top icon

Video

New Relic Mobile Crash Analysis Demo

Walk through of using New Relic Mobile to troubleshoot a mobile app crash.

4:59

 

App crashes result in negative reviews and often times, users deleting your app outright. If crashes are something you’re concerned about, don’t miss this quick video (~5 min) which walks you through a real-world scenario where a user reports a crash.

We’ll show how to find that specific user, the crashes they incurred, helpful context around what happened leading up to it, and how you can stay on top of the issue going forward.

Power User Tip:

Custom attributes, like email address, open the door to enabling powerful troubleshooting use cases. It’s not that hard, they will make using New Relic MUCH better if you add them, make sure to do so if you haven’t already!

In this video we cover:

  • How to troubleshoot a crash

  • Using default and custom attributes for better context in troubleshooting

  • Filtering and faceting crashes using helpful attributes

  • View crash data in Insights for deeper analysis