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Business Continuity During Massive Change



People around the globe are making fundamental behavioral shifts in the effort to confront COVID-19. These unexpected changes are causing massive strain to infrastructure that’s run by software and technology.

Business continuity is essential during these times both for your business and every customer that relies on your technology. Ensuring that continuity means making tough choices about IT incident management, what’s impacting business, and what’s urgent to customers.

Make sure your customers can rely on your core software functions, even during massive traffic surges and uncertain volatility.


In this webinar, our Expert Services team will guide you through creating and enacting a plan for your vital business functions. You’ll learn how to:

  • Quickly identify vital services, features, and functions

  • Rapidly quantify performance and availability loss thresholds

  • Prioritize golden signals, service boundaries, and SLOs to improve MTTR

  • Measure saturation and proactively right-scale infrastructure


Related Resources


How to Ensure Business Continuity During Massive Change (EMEA)


Business Continuity During Massive Change (APAC)

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smartpatient Relies on Real-Time Metrics to Ensure Availability and Performance