Audience: This webinar will be of particular interest to those in a DevOps, Ecommerce, Digital, IT Operations, Engineering or Application Support role in a retail environment.
You’ll learn how New Relic enables retailers to:
- Deliver a consistent customer experience - by giving them insight into how their software applications are impacting the customer experience across mobile and the web.
- Have visibility of every digital customer interaction - by providing the tools to analyse the experiences of their customers by browsers, geographies and devices.
- Measure sales and site performance in one place - to understand the impact on sales figures of a poorly performing host, slow database issues and application downtime.
- Drive adoption and innovation - by leveraging the wealth of application data to make decisions on customer usage, feature adoption and prioritisation for development teams.
- Improve customer service - by tracking the exact pages, transactions and features that customers are using to troubleshoot, identify and solve bugs and support tickets.
Duration: 60 minutes
Prepare your questions for the live Q&A.