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Your entire cross-platform mobile stack in one view

Draw a straight line from app performance to revenue

Observability isn’t just a method to instrument and understand your software stack, it’s also an opportunity to connect your stack’s performance with your user. New Relic Mobile gives you the power to understand how the performance of your ecosystem affects your user experience by meaningfully connecting frontend and backend performance. Go beyond crash reports by empowering teams across your entire distributed system to protect your user engagement, reduce churn rate, and increase revenue.

  • Make sure your users aren’t deleting your app because of crashes, errors, or latency.

  • Empower whole teams with dashboards and alerts in real-time, prioritizing and resolving problems quickly.

  • Get a high-altitude view of how your mobile app connects to your backend systems and your business as a whole to plan and execute seamless launches.

Performance is a product feature

Mobile device users expect software response times with near-zero latency and have no tolerance for repetitive crashes. Keep your users happy and in love with your brand by providing a seamless app experience.

  • Discover and resolve problems faster, including crashes, network failures or handled exceptions.

  • Connect the performance of your app with the APIs it depends on with HTTP errors.

  • Reproduce and resolve issues faster with event trails and mobile breadcrumbs.

Cultivate deeper customer relationships

Mobile users are savvy customers with an affinity for strong brand image and the expectation of performance as a feature. Use the personal connection inherent in this communication channel well, and you will create an army of advocates that drive revenue and evangelize your brand.

  • Drill into crashes, errors, and latency issues for the most important segments of your user base.

  • Gain real-time insight into what your users are experiencing and how they’re engaging with your content.

  • Develop code fix schedules based on real-time user behaviors and keep the core of your user-base engaged.

Cross-platform observability with New Relic One and React Native

From end user to infrastructure, our React Native Mobile Agent gives you a unique perspective across your entire system. 

The React Native beta is now closed. The beta program has provided significant feedback and data. We appreciate our customer’s participation and input and will be using this information to guide our next steps.

See how New Relic Mobile works with our other products

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Track your customer experience from end-to-end

When you combine New Relic APM with New Relic Mobile, you can see how the performance of backend systems impact your mobile application experience. Know if a backend error is causing your mobile app to crash, and connect your mobile and backend teams together to deliver better mobile experiences.

Custom visibility for your mobile stack

By combining New Relic Mobile with New Relic Insights, you can get a more complete picture of your mobile app data. Quickly analyze, query, and visualize how your mobile app performance impacts your user engagement, see how this performance impacts your business, and make better, more informed decisions based on real-time insights.

See performance across all your frontend channels

When you bring together New Relic Mobile and New Relic Browser, you can see how your performance and health compares between your mobile apps, mobile website, and desktop website. You can gain a more complete understanding of your users’ experiences—no matter where they interact with your business.

Make sure your mobile backend APIs are performant

See how your mobile backend APIs are performing with both real user data from New Relic Mobile and synthetic data from New Relic Synthetics. Make sure your APIs are up and running smoothly without any errors—so you can deliver error-proof backend deploys to production as well as new mobile app version releases.

See the truth behind your digital customer experience

Customer relationships are built upon a complex chain of technologies working behind the scenes. The entire chain must work flawlessly or your customers will leave—and your business will suffer. New Relic gives you visibility for every piece of this chain, so you can be sure your end-user experiences are delightful.

See the truth >
Irish Distillers logo Trainline_logo_symbol_mint_260x260 Created with Sketch. Spark Lightbox logo

“With more than 60% of our U.S. traffic mobile-based, it’s critical for us to be able to understand actual response times so that we can provide the same stellar experience to customers accessing our content via mobile devices as those who are connecting in more traditional ways. Thanks to New Relic Mobile, we should be able to do so.”

Pete McVicar, Head of IT Marketing and Sales Solutions, Irish Distillers

“Thanks to New Relic, we noticed that there was a misconfiguration in the mobile application stack. So we tweaked the configuration setting and it immediately dropped the data transfer rate by 87%. For our customers, that means no more sitting and staring at a blank screen to load.”

Mark Holt, CTO, Trainline

“We improved video load time from as long as 40 seconds to as little as 2 seconds. With New Relic delivering code-level information, we’ve been able to rapidly improve the customer experience for all our users.”

Mike Robinson, Chapter Lead of IT Applications & Development, Spark Lighbox

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How to find and fix crashes with New Relic Mobile

Make sure errors in your mobile app have minimal impact on your reputation and your customers’ patience.




New Relic Mobile Product Tour


New Relic Mobile Backend API Monitoring Is Now Generally Available


From App to Stack: Creating Great Mobile Experiences


New Relic Mobile APM