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Visibility for your entire cross-platform mobile stack

Draw a straight line from app performance to revenue

Observability isn’t just a method to instrument and understand your software stack. It’s an opportunity to connect your stack’s performance with your user. New Relic Mobile gives you the power to understand how the performance of your ecosystem affects your user experience by meaningfully connecting front and back end performance. Go beyond crash reports, by empowering your front and backend teams to protect your user engagement, churn rate, and revenue.

  • Make sure your users aren’t deleting your app because of crashes, errors, or latency.

  • Empower whole teams with dashboards and alerts in real-time, prioritizing and resolving problems quickly.

  • Get a high-altitude view of how your mobile app connects to your backend systems and your business as a whole to plan end execute seamless launches in the future. 

Performance is a product feature

Mobile device users expect software response times with near-zero latency and have little to no tolerance for repetitive crashes. Keep your users happy and in love with your brand by showing them a seamless app experience.

  • Discover and resolve problems faster, including crashes, network failures or handled exceptions.

  • Connect the performance of your app with the APIs it depends on with HTTP errors.

  • Reproduce and resolve issues faster with event trails and mobile breadcrumbs.

Cultivate deeper customer relationships

Mobile users are savvy customers, with an affinity for strong brand image and the expectation of performance as a feature. Use the personal connection inherent in this communication channel well, and you will create an army of advocates that both drive revenue and evangelize your brand.

  • Drill into crashes, errors, and latency issues for the most important segments of your user base.

  • Gain real-time insight into what your users are experiencing and how they’re engaging with your content.

  • Develop code fix schedules based on real-time user behaviors, keeping the core of your user-base engaged.

Cross-platform observability with New Relic One and React Native

From end user to infrastructure, our React Native Mobile Agent gives you a unique perspective across your entire system. Hybrid mobile app developers can deliver elegant, performant React Native mobile applications and gain clear, actionable intelligence on how their mobile app performance is impacting customers, product, and business goals. 

See how New Relic Mobile works with our other products

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Track your customer experience from end-to-end

When you combine New Relic APM with New Relic Mobile, you can see how the performance of backend systems impact your mobile application experience. Know if a backend error is causing your mobile app to crash, and connect your mobile and backend teams together to deliver better mobile experiences.

Custom visibility for your mobile stack

By combining New Relic Mobile with New Relic Insights, you can get a more complete picture of your mobile app data. Quickly analyze, query, and visualize how your mobile app performance impacts your user engagement, see how this performance impacts your business, and make better, more informed decisions based on real-time insights.

See performance across all your frontend channels

When you bring together New Relic Mobile and New Relic Browser, you can see how your performance and health compares between your mobile apps, mobile website, and desktop website. You can gain a more complete understanding of your users’ experiences—no matter where they interact with your business.

Make sure your mobile backend APIs are performant

See how your mobile backend APIs are performing with both real user data from New Relic Mobile and synthetic data from New Relic Synthetics. Make sure your APIs are up and running smoothly without any errors—so you can deliver error-proof backend deploys to production as well as new mobile app version releases.

See the truth behind your digital customer experience

Customer relationships are built upon a complex chain of technologies working behind the scenes. The entire chain must work flawlessly or your customers will leave—and your business will suffer. New Relic gives you visibility for every piece of this chain, so you can be sure your end-user experiences are delightful.

See the truth >
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“With more than 60% of our U.S. traffic mobile-based, it’s critical for us to be able to understand actual response times so that we can provide the same stellar experience to customers accessing our content via mobile devices as those who are connecting in more traditional ways. Thanks to New Relic Mobile, we should be able to do so.”

Pete McVicar, Head of IT Marketing and Sales Solutions

“Thanks to New Relic, we noticed that there was a misconfiguration in the mobile application stack. So we tweaked the configuration setting and it immediately dropped the data transfer rate by 87%. For our customers, that means no more sitting and staring at a blank screen to load.”

Mark Holt, CTO

“We improved video load time from as long as 40 seconds to as little as 2 seconds… With New Relic delivering code-level information, we’ve been able to rapidly improve the customer experience for all our users.”

Mike Robinson, Chapter Lead of IT Applications & Development

Go beyond the crash

Resolve issues fast, improve user experiences, and get a complete view of your mobile app stack with New Relic Mobile.

Learn about our pricing and plans.

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