From the client-side to your business as a whole
Full-stack visibility identifies latency from backend services to end-user experiences
Spend less time on-call and more time optimizing customer experience with New Relic’s end to end visibility. Quickly troubleshoot incidents using distributed tracing, and ensure successful deployments using synthetic lab and real field data. Adding Customer Experience to Distributed Tracing
- Easily isolate latency of network vs. backend services
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Combine lab and field data to proactively identify issues and ensure successful deployments
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Understand how page speed impacts bounce, abandonment, and user satisfaction
User-centric perceived performance for modern websites
New Relic’s perceived performance metrics go beyond traditional “page load time” by helping you answer questions about how users perceive your site performance. Know how fast your page displays content, how quickly users can interact, and how much lag exists per page.
- Page load - how quickly are pages displaying content?
- Interactivity - how quickly can users engage?
- Visual stability - how often do users experience sudden unexpected layout changes?
- Align your key page performance metrics with Google’s Core Web Vitals
Prioritize and fix JS errors quickly
Group and filter errors to prioritize which errors to fix first. Use applied intelligence to highlight key commonalities in errors. View user steps leading to errors to reproduce the error locally. Stack traces provide the line of code responsible.
- Quickly find and fix errors with source maps and stack traces
- Group and filter to prioritize which errors most impact users
- View user steps which generate errors
Correlate performance and profits
Understand the cost of poor performance by leveraging New Relic’s programmable applications and dashboarding capabilities to measure, improve, and report on your site’s business outcome. Improving site speed helps decrease bounce rate and abandonment, and keeps users satisfied and engaged.
Browser Monitoring is available out-of-the-box with Full-Stack Observability in New Relic One
Full-Stack Observability is your single source of truth to troubleshoot, debug, and optimize performance across your entire stack. Find and fix problems faster in one unified experience that provides connected context and surfaces meaningful analytics—from logs, infrastructure and applications, distributed tracing, serverless functions, all the way into end-user experience—without having to onboard new tools or switch between them.
With New Relic, we were able to see that our customers were experiencing a delay with our pricing engine of about eight seconds. We then made a strategic effort to improve that time, getting it down to 100 milliseconds. That’s translated to a better customer experience and more completed purchases.
It’s very rare that we have an incident contained within a single team at Chegg. Having New Relic means a frontend engineer can start troubleshooting an incident and slide all the way through to the data layer. It’s that whole end-to-end visibility that is key to reducing the time it takes to detect and resolve incidents.
Using New Relic, my team reduced server load times for our customer-facing website by 50 milliseconds, a 15% improvement. Our customers can now browse more quickly and move faster through checkout. Plus we can handle more customers concurrently because everything is loading faster.
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