How to Turn An Out of Hours Alert Into a Customer-Facing Root Cause Analysis

Sometimes things go wrong. When your application stops working well, you need to explain to your customers what happened, why it happened and why it’s not going to happen again. Let me show you how we leverage New Relic Alerts, APM, Dashboards and NRQL to do exactly that by showing you a real world example of when my phone went off at 7pm and what we did next.

(Join this session for live chat OR watch on-demand immediately after)

Anthony Pounds-Cornish

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