AGENDA

A 24-hour virtual hackathon where developers, engineers, and practitioners compete to create their most kick-ass project. To broaden the reach, FutureHack will have multiple tracks of competition targeted at three personas. A ‘no-code’ track for non-engineering attendees, ‘Build on New Relic’ for attendees skilled with the New Relic ecosystem, and a ‘Hack for Good’ track where you can build whatever you want with a ‘good for the community’ focus. Relics and sponsor engineers will be available as support through Slack and Zoom rooms. We can have a Livestream of tips and tricks for increased engagement and invite each team to join for 15-20 minutes to talk about their projects and the stacks they’ve decided to use.

Hear from New Relic CEO Lew Cirne and President & Chief Product Officer Bill Staples as they share what the future holds for observability, where the industry is headed, and the latest innovation from New Relic to help engineers level up with observability.

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Andy Baio offers reflections on a 20 year career in creative technology, including lessons learned as a festival organizer, developer, and writer. He'll share the story of his most recent creation, Skittish, and how recent circumstances highlighted the need for safe, playful community spaces that allow for organic human connection.

We're very excited to say that we'll share this session, along with all of Nerd Island, in the debut demonstration of Skittish, his new virtual event space.

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As part of this session you will learn how to set up monitoring for your AWS EC2 hosts and monitor a Node.js app hosted there along with the front-end Browser app and logs coming in from the Infrastructure. We will also setup a Synthetics check to generate some traffic for our web app. Once all the monitoring is in place, we will bring it all together by looking at and making sense of the data within New Relic.

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How can messy data become organized insights, meaningful alerts and clean metrics? By using AI to pattern and enrich Log data! Let's learn how that can be done at scale for hundreds of customers.
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Learn how to get visibility into your Kubernetes cluster and apps with no-instrumentation data collection, allowing you to debug in minutes. No need to update, recompile, or deploy your apps - it just works.

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Custom Attributes and Events let you push metrics that inform business KPIs in real-time. We'll run through how to use custom attributes and events to allow a broader set of people to monitor business functions and troubleshoot issues in your apps. (Join this session for live chat OR watch on-demand immediately after)

New Relic Lookout provides an estate-wide analysis of changes in all your telemetry, regardless of instrumentation source and without configuration. Learn about the tool from its inventor and see it in action.  (Join this session for live chat OR watch on-demand immediately after)

Sometimes things go wrong. When your application stops working well, you need to explain to your customers what happened, why it happened and why it’s not going to happen again. Let me show you how we leverage New Relic Alerts, APM, Dashboards and NRQL to do exactly that by showing you a real world example of when my phone went off at 7pm and what we did next.

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Our natural language understanding system reliability engineer evaluates New Relic events for actionable robotic process automation. Our AI attempts to remediate the issue, appending the results, and additional recommendations for human operators. (Join this session for live chat OR watch on-demand immediately after)

Get a first look at re-imagined experience of Infrastructure in New Relic One from lead UI Engineer Joanna Leidy. Then check out troubleshooting Kubernetes clusters with Strategic Architect Kim Hickey. How do you find issues when you’re not sure what you’re looking for? You’ll see!

Nočnica Fee hosts Sam Aaron, creator of Sonic Pi, as they discuss music as a way to learn code. Sonic Pi lets new developers interface with complex concepts like concurrency in a fun and intuitive way.

Join Sam later in the day for an exploration of the project and a full DJ Set with the Relicans!

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Join Kelsey Hightower and Jonan Scheffler as they take a look back through the annals of Observability to find the “wow” moments. Kelsey recalls working at Puppet Labs in the age of Nagios, when the monitoring for downtime occasionally became the source of the downtime itself, and how it felt to open New Relic for the first time. Installing a single library and having instant access to an entire world of information was a game changer. We’ll walk through that moment and then carry the torch on to the present and future of Kubernetes, the Linux kernel and serverless technology. We’re going to relive those moments of excitement that brought us here, highlight the places we find that joy today and illuminate those gems lying just beyond the edges of what’s possible. The future is bright and we’re on our way, come join us as we light the fire.

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Using New Relic to monitor your CDN: a CDN is a critical part of almost all major website designs, but they don't always provide the analytical tools you need. By feeding CDN data into New Relic, you can greatly expand its functionality. (Join this session for live chat OR watch on-demand immediately after)

Step 1: Understand scope. Improve your incident management process by learning how Chegg leverages New Relic Lookout to assess overall health in a distributed system the right way.

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Integrating custom monitoring solutions into Synthetics, thereby providing Unified Alerting through New Relic.
Expose a custom webhook, and invoke it from Synthetics API Monitor, and execute custom monitoring scripts and customs actions. (Join this session for live chat OR watch on-demand immediately after)

Learn how we’ve made it simple to instrument your applications and infrastructure to start analyzing your telemetry data in 5 minutes. We discover your telemetry-producing systems and automatically configure and deploy your instrumentation for you. (Join this session for live chat OR watch on-demand immediately after)

Modern software changes fast, and old IT practices like CMDB can't hope to keep up. Learn how clever use of tagging can turn NR1 into a real time CMDB / microservice catalog that will make your whole engineering org better, faster, and safer.

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You can spend hours searching your logs for a piece of information required to troubleshoot an issue. Inspecting log messages demands repetitive queries, usually constructed from a combination of time window, entity names, and log message content. However, in most cases, log messages look the same, with only minor changes in certain variables. Log patterns (LP) employ advanced clustering algorithms to group together similar log messages automatically. With LP, you can orient more quickly through millions of logs, while reducing the time it takes to identify unusual behavior in your log estate and monitor the frequency of known patterns over time to focus your energy on what matters, and exclude what's irrelevant. Finally, you can also see all the recent log messages in your account that were not clustered into a known pattern.

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Use New Relic to add end-to-end observability into your AWS CI/CD pipelines with CodeGuru & Unit Test integration and track software delivery KPIs for your DevOps teams. (Join this session for live chat OR watch on-demand immediately after)

Sam Aaron provides an introduction to Sonic Pi, a code-based music creation and performance tool. Sonic Pi was initially developed to help children learn to code in schools and has since evolved into a powerful musical instrument. Sam will walk us through the goals and history of the project before demonstrating the expressive potential of live code by performing a DJ set live using just Sonic Pi. Come enjoy some music and learn more about this brilliant intersection of art, code and education. No prior knowledge of either code or music is necessary to join and follow along.

See how BlackHawk Network used New Relic to go from slow to quick reactions to problems. We’ll share a Step-by-Step Approach to Harness the Power of Modern Observability.

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New Relic recently supported one of the largest phone launches in history for some of North America’s telcos. While the user traffic was trivial to support (and we will explain how the New Relic database, collectors, and ingesters handle 1.4BB inserts/minute to our cloud monitoring platform) the monitoring traffic was the challenge. In this talk, we will explain observability and how we supported 15TT inspected systems every 10 minutes during this launch for days on end. Next, we will also present the pressures we observed on Amazon and on our operations and users. Lastly, what behaviors had to change to make this all work. From this experience, we extract the lessons learned about how to have observability done right, and feedback we have for the market on how to monitor at scale. Finally, we will get into how to automate and add AI to the mix to gain efficiencies.

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Banco Inter leverages New Relic and OTEL to achieve Full-Stack Observability at speed to scale with business demand.

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Integrating detailed logs into your observability provides unprecedented insight. Join this session to learn about the variety of ways to leverage your existing environment to select the best method to ingest logs for root-cause analysis. (Join this session for live chat OR watch on-demand immediately after)

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New Relic equips all developers, from hobbyist students to SREs, with X-ray vision throughout the entire stack, from the end-user experience right down to the code. During the session, Senior Engineer Daniel Kim and High School student Emily Chen will discuss their experience using New Relic to ship tooling for students at scale. In addition, they will present student projects that have incorporated New Relic to troubleshoot and improve performance.

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