Forrester Report: Software Analytics, a Key Business Technology solution
Forrester explains why software analytics solutions should be a part of the enterprise technology management road map and how they can be used to ensure that infrastructure and operations (I&O) is seen as a key partner in supporting the business technology (BT) agenda.
Read this report to learn how software analytics is vital to solving the following software strategy challenges:
-Understanding performance and availability of web applications
-Getting business insight into the customer’s experience
-Displaying information in context to support business decision
-Promoting collaboration with business teams
-Business cases for IT automation initiatives and identify the most critical applications to the business
-Marketing I&O internally as a promoter of innovation
If you’re a technology management professional that needs to ensure their software delivers customer value, download this report.