Join us for our multi-session Advanced Observability - Below the Glass Training workshop. The workshop is made up of four sessions and will run on Thursdays over four weeks - 19th and 26th May then 2nd and 9th June (you should join all four sessions), where we will teach you all about how to improve your incident and alert quality management.

Topics include:
- Alert Quality Management
- Service Level Management
- Infrastructure and New Relic agents
- Tools rationalisation and Flex.

This course focuses on improving your Alerting Analytics to better understand which alerts are improving your business metrics such as MTTR/MTBF, and which are not.

Understand the Golden Signals and how they can improve Service Levels. Establish meaningful SLOs with clear SLIs to better understand whether you are meeting your application’s performance objectives. We look forward to seeing you in the sessions.