Poorly Performing App? 79% of your customers are prepared to jump ship

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A poor performing site can cause significant harm to businesses across practically every vertical. According to 451 Research, 79% of customers are likely to switch sites if performance is bad. For businesses that rely on apps and services for sales, like e-commerce businesses, this represents lost revenue, not just now but potentially long into the future.

To deliver the type of performance and the experience that digital customers require, organizations are embracing new technologies like:

  • Multi-Cloud
  • Containers and Kubernetes
  • Serverless Environments

These new technologies deliver clear benefits, while at the same time present new challenges in terms of observability.

Download the report and learn 451 Research's data-driven opinion on the tools and organizational models that support organizations that build high-performing apps and services in these new complex environments.

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