Gaining insight into the entire infrastructure with New Relic
“I was blown away with how easy it was to get New Relic up and running,” says Mills. “Once we saw the value that we were getting out of New Relic, not just for the one customer, but for all the performance insight New Relic provides, we decided to use it everywhere.” Apperian deployed New Relic on all of its production servers. From there, the company began using New Relic on all of its quality assurance servers. That lead to adding server monitoring and the platform plug-ins, too, for a complete picture of what was happening in the Apperian infrastructure.
Today, the Apperian operations and QA teams rely on New Relic® APM™, New Relic Browser™, and New Relic Platform™ to monitor performance of the infrastructure. “With New Relic APM, we can watch transactions go through our entire stack and see exactly where problems are and provide information to our engineering group to fix them,” says Nate King, senior systems engineer at Apperian. King also appreciates the key transactions capability in New Relic: “Key transactions help us drill down to specific parts of our application that get hit on a regular basis so we can track how they’re performing and improve them.”
The QA team benefits from advanced insight into how well pre-production applications are performing, using the information to help engineering focus on problem areas. “Before we release applications for production, we run the same monitoring in QA as we do in production,” says Mills. “We know then whether or not there’s going to be any performance issues and can get ahead of the curve before we go to production.”
Other departments are getting in on the New Relic act as well. Apperian’s marketing team leverages New Relic data to inform them on geographic information, such as where customers are coming from. As for the sales team, they use New Relic data to keep an eye on performance when they are speaking with customers.