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Leading Mobile and Cloud Platform Providers Offer New Relic Performance Management for Android and Apple iOS Apps

Charter Members Appcelerator, Parse, and Stackmob Top the List of Platform Providers Offering Industry’s First Tool for 24x7 Monitoring of Native Mobile Apps

San Francisco — March 14, 2013 New Relic, Inc., the SaaS-based application management provider, announced today the launch of the company’s Mobile Partner Program, which coincides with the general availability of New Relic for Mobile Apps released today. The new partnership program includes a “Who’s Who” of mobile app platform providers such as Adobe® PhoneGap™ Build, Appcelerator, Parse and Stackmob. New Relic is also extending its partnerships with existing platform and infrastructure providers such as CloudBees, Joyent, Rackspace® Hosting and Windows Azure Mobile Services to include free mobile app monitoring for customers on those platforms. The New Relic Mobile Partner Program assures that New Relic for Mobile Apps is broadly available on any platform preferred by app developers.

With its unprecedented visibility into the real-time health of native mobile applications, New Relic for Mobile Apps gives developers the key to faster and more effective development efforts and higher rates of end-user satisfaction. Partners can also gain deep insight into how their customers’ mobile apps are interacting with their platform. As a result, these companies expect to achieve key customer service goals such as fewer support calls, a vastly more effective customer support interaction, faster Time to Resolution (TTR), and consistently satisfied customers.

Availability

Available now, partner customers can get:

  • New Relic for Mobile Apps Standard free of charge for an unlimited number of apps and users
  • Classic New Relic Standard web app monitoring free of charge
  • Classic New Relic Server monitoring free of charge
  • Sign up for New Relic through Adobe PhoneGap Build here
  • Sign up for New Relic through Appcelerator here
  • Sign up for New Relic through Parse here
  • Sign up for New Relic through Stackmob here

Supporting Quotes

“Whether a business is working with a mobile app platform, cloud or hosting provider, mobile app developers will need visibility into the customer’s user experience to help assure the success of their mobile app businesses. Mobile developers are looking for these platform providers to provide core functionality as well as easy access to third party services. New Relic is pleased to work with the “who’s who” in the mobile app marketplace to offer our unique, one-of-a-kind service that helps our joint app developer customers achieve rave customer reviews and 5-star ratings.” – Bill Lapcevic, vice president of business development, New Relic

"Mobile developers can’t afford to spend a lot time hunting down performance issues. The addition of New Relic to Appcelerator's Titanium 3.0 platform offers a superior solution for building and managing great apps. Now, with real-time, real-world visibility into app performance, teams can quickly diagnose and address issues before they affect a brand’s reputation. We are very pleased to make New Relic for Mobile Apps available in Appcelerator's Open Mobile Marketplace and as a key component of our enterprise ecosystem."– Jeff Haynie, CEO of Appcelerator

"Mobile developers want to create apps that are not only useful and engaging but also fast and reliable. New Relic’s performance management capabilities for native mobile apps provide the visibility developers need to ensure their apps are rock solid. Together, Parse and New Relic allow developers to focus on creating the very best apps for their users with the confidence that critical performance data is always at their fingertips." - Ilya Sukhar, CEO and Co-Founder of Parse

"Entrepreneurs and enterprises need better insight into the performance of their mobile applications. StackMob recognizes the need to offer best-in-class services in our open StackMob Marketplace to support the ecosystem of mobile app developers. New Relic for Mobile Apps gives businesses greater transparency into the performance of their mobile applications. By partnering with New Relic, the leader in application performance monitoring, we can bridge the gap and provide developers a critical component of app success.” - Ty Amell, CEO of Stackmob

"Many of our open cloud customers are becoming increasingly more reliant on mobile service delivery to effectively run their businesses, which makes this an ideal time to extend our partnership with New Relic. Its unique solution provides mobile developers with end-to-end performance visibility into their whole app environment, from servers and browsers to mobile devices. This solution provides teams with actionable insight into real users and sessions as they happen, no matter where the software is running. Delivering a seamless way to manage their mobile app performance in the open cloud underscores New Relic’s and Rackspace’s shared commitment to customer success.” – John Engates, CTO of Rackspace

"Windows Azure Mobile Services accelerates mobile app development across all major mobile platforms by providing a simple way to store data in the cloud, authenticate users, and send push notifications. New Relic for Mobile Apps works with Windows Azure Mobile Services to provide developers with 24x7 visibility into app health and availability on every user’s device. Windows Azure Mobile Services and New Relic for Mobile Apps will let developers focus less on app and infrastructure performance and stay focused on building awesome features." - Scott Woodgate, senior director, Server and Tools Marketing, Microsoft

Online Resources

About New Relic

New Relic is a leading digital intelligence company, delivering full-stack visibility and analytics to over 40% of the Fortune 100. The New Relic Digital Intelligence Platform provides actionable insights to drive digital business. Companies of all sizes trust New Relic to monitor application and infrastructure performance so they can quickly resolve issues, and improve digital customer experiences. newrelic.com.



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New Relic is a registered trademark of New Relic, Inc.

Media Contact
Andrew Schmitt
New Relic, Inc.
415-869-7109
aschmitt@newrelic.com
Investor Contact
Jonathan Parker
New Relic, Inc.
503-336-9280
IR@newrelic.com
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