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Watch New Relic session replay in action.

WHAT IS SESSION REPLAY?

Unlock deeper AI insights into customer experiences.

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Play back user interactions.

Identify customer friction points, see exactly how customers are using your applications, and collaboratively resolve issues.

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Banish bugs faster.

Review recorded user sessions to quickly turn pain points to pain-free interactions across the frontend and backend. 

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Safeguard user privacy.

Keep user data secure with privacy controls that keep user info anonymous. 

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Build brilliant experiences.

Bridge the gap between error tracking and user behavior to create amazing apps.

Rewind, replay, resolve.

  • Automatically collect and correlate user interactions and frustration signals, delivering instant engagement insights without the need for manual instrumentation. 
  • Instantly see the ripple effects of errors and performance bottlenecks based on user behavior.
  • Access detailed stack traces to pinpoint the exact code responsible for performance issues.
Video player for user session replay feature.
Dashboard that maps sessions replays to telemetry data for faster bug identification.

Crush bugs with detailed insights.

  • Review replays alongside telemetry data to step into your user’s shoes.  
  • Explore your application’s DOM tree as if using browser dev tools. 
  • Track user actions directly to the source to eliminate guesswork and fix bugs lightning fast.
  • Automatically collect console logs and view them in context for faster debugging.

Guarantee data protection for every customer.

  • Ensure that sensitive data stays protected by fine-tuning access to replayed sessions.  
  • Safeguard user identity by automatically concealing personal information in replayed sessions.  
  • Build customer trust and protect your brand by maintaining confidentiality of captured sessions by applying encryption and secure protocols. 
Privacy settings window within the New Relic observability platform.

50+capabilities.  One platform.  One price.

Discover digital experience monitoring with New Relic.