IGN Entertainment Selects New Relic to Help Ensure Superior Performance for The World’s Most Popular Online Destination for Gamers

RPM Enterprise Edition used to monitor, troubleshoot, and optimize IGN’s network of properties, which reach more than 37 million unique visitors per month

San Francisco - April 8, 2010

New Relic, Inc., the leading software-as-a-service provider of application performance management solutions, today announced that IGN Entertainment, a leading Internet media and services provider focused on the videogame and entertainment enthusiast markets, is using New Relic RPM Enterprise Edition to manage the performance of its network of online properties — including flagship gaming information site IGN.com — to deliver superior, sub-second service to millions of online gaming enthusiasts daily.

"Gamers from all over the world rely on IGN every day to play games online, to get up-to-date information and reviews of their favorite titles, and to stay in touch with the online gaming community. Our users demand a very high level of responsiveness from our applications, so it’s critical that we continue to exceed their expectations for site performance," said David Ting, vice-president of engineering at IGN Entertainment. "New Relic’s Enterprise Edition of RPM offers effective application management capabilities combined with unlimited implementation and unlimited data storage. By giving us deep visibility into our production applications we’re able to measure service levels in real time, proactively identify and eliminate issues, and optimize our applications over time."

A unit of News Corporation, IGN Entertainment’s properties reached more than 37.3 million unique users worldwide in February 2010, according to Internet audience measurement firm comScore Media Metrix. IGN’s network of videogame-related properties (IGN.com, GameSpy, FilePlanet, TeamXbox, Direct2Drive and others) is one of the Web’s leading videogame information destinations. With highly-interactive sites that require frequent updates and deployments, IGN sought a solution that could help monitor application performance 24x7, while enabling team members to collaboratively identify and troubleshoot potential bottlenecks. Since it’s adoption of RPM to monitor application performance, IGN has been able to speed application deployments, improve response time for its sites, and scale to ensure superior performance during traffic spikes and peak usage.

"With rich functionality spread across multiple applications, high traffic from a devoted fan base, and frequent deployments of new features and functionality, IGN’s site is emblematic of today’s complex, mission-critical web applications, which demand a nimble yet comprehensive management approach," said New Relic CEO Lew Cirne. "The combination of RPM’s continuous production applications monitoring coupled with deep-dive visibility into individual transactions give operations, deployment, and development teams a single tool that they can use collaboratively to ensure the delivery of essential online services. And yes, I’m a registered IGN user, too!"

About IGN Entertainment

IGN Entertainment, a unit of News Corporation, is the leading Internet media and services provider focused on the videogame and entertainment enthusiast markets. Collectively, IGN’s properties reached more than 37.3 million unique users worldwide February 2010, according to Internet audience measurement firm comScore Media Metrix. IGN’s network of videogame-related properties (IGN.com, GameSpy, FilePlanet, TeamXbox, Direct2Drive and others) is one of the Web’s leading videogame information destinations. IGN also owns the leading male lifestyle website AskMen.com. In addition, IGN provides technology for online game play in videogames. IGN is headquartered in the San Francisco Bay Area, with offices across North America, Europe and Australia.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

Media Contact

New Relic, Inc.

PR@newrelic.com