Which RPM is right for you?
In the Sandbox
The secret to happy customers? Having a healthy application. That means thinking about application performance early. RPM Lite helps you instill best practices from the start. Troubleshoot in development or in production. You get 24x7 monitoring, Apdex scores, response times, slowest controller actions and more. Invite your teammates to join and share your findings with Notes, RPM's collaboration space. RPM Lite has no time limits, unlimited users and unlimited hosts. Upgrade as you grow.
Full Production
When your app is in production-but doesn't need frequent redeployments—then RPM Bronze is for you. Troubleshoot, diagnose, and optimize performance problems with drilldowns and day-to-day comparisons. See the top-20 slowest transactions. Discover busiest and slowest database operations. Instantly find missing indices. Watch your overall application hotspots in a single view. Make performance part of your team by integrating with Twitter, Campfire, and Lighthouse.
Are you an eCommerce site or have frequent redeployments? Consider RPM Silver or Gold. »
High Volume / eCommerce
If your app is your business, it's time to get serious about performance. If your app is seeing serious traffic, is a thriving ecommerce or social networking site, or you are redeploying frequently, you need RPM Silver. See details on how every re-deployment compares to the last. Use "Transaction Tracing" to see individual problem transactions. See the errors your customers see. Hear about problems first with incident detection. All RPM Silver data is kept for 30 days. RPM Silver is for serious app performance teams.
Enterprise? Just want to manage like one? Consider RPM Gold. »
Enterprise-Scale / Multiple Apps
Managing enterprise applications or just want enterprise-class tools? When you deploy and manage multiple apps on the fly, your team needs heavy-duty solutions for application monitoring, troubleshooting and tuning. RPM Gold is ready and waiting. You can create your metrics and design your own dashboards which can display technical or business data (the CEO's sales tracker?) Deployment comparisons, transaction tracing, capacity analysis, scalability analysis, cluster analysis, database analysis, real-time alerts, response time reports, and 3-month time windows. With RPM Gold, you're getting the most powerful tool in the market.
How much RPM do you need?
RPM. Instant gratification for everyone.
Choose your level of delight. Get more features as you go. Pay per host*, and
upgrade when your Rails app is ready for more.
| Lite | Bronze | Silver | Gold | |
| Monthly** Subscription per Host | FREE subscribe » |
$40 subscribe » |
$85 subscribe » |
$200 subscribe » |
| Data Resolution | 1 Min. | 1 Min. | 1 Min. | 1 Min. |
| Data Retention Period | 30 Min. | 7 Days | 1 Month | 3 Months |
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| Time Comparison | — | with Yesterday | with Last Week | with Last Month |
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| Automated Incident Detection | — | — | Hourly | 5 min. |
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| Database Report | — | — | — | |
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*A host is defined as either a physical computer or a virtual machine instance running a single copy of an Operating System. RPM distinguishes hosts by their unique host names. Volume pricing is available, please contact our sales group.
**Commit to a 12-month subscription and your 12th month is free.
All levels of RPM are supported. Reach out to us.
Can I try RPM before I buy it?
Be our guest. Use RPM Lite for free as long as you want to. It's yours to keep, with our compliments. Monitor Rails performance from development to production. Upgrade anytime to get even more features. All RPM Lite customers receive one week of RPM Gold to try all the power in RPM on their own apps.
How do I install RPM in my application?
Installation takes about two minutes. After you subscribe you will get an email with your license key and instructions. Watch this screen demo for more.
How does the subscription plan work?
You pay by the month (unless, of course, you've got the free RPM Lite). We designed New Relic RPM to fit applications of all sizes and shapes. When you subscribe, we bill you for the next full month. You pay in advance for each month. You can cancel anytime.
Get the 12th month free when you commit to a 12-month subscription.
How does the annual subscription work?
Commitment can be rewarding. When you commit to a annual subscription of RPM, you're billed every month. You get your 12th month free.
How do I upgrade?
You can upgrade anytime by visiting this page or by clicking the "Upgrade" button within the RPM application. If you forget and try to add more hosts than you pay for, we'll let you know. We'll take you to the easy upgrade page, where you can confirm what you need.
What if I upgrade (or downgrade) in the middle of the month?
Your new service begins immediately. Pay the new monthly rate the next time you're scheduled to be billed. You continue to pay at on the same day each month as before.
What if I want to cancel my service?
No problem. If you decide RPM isn't for you, simply cancel before your next billing period. You won't be charged for the next month of service.
If you committed to an annual subscription, your service and billing continue for the remainder of the contracted period. You can stop service and billing early by paying a one-time fee equal to 50% of the remaining months owed.
How easy is it to remove RPM from my application?
Unplugging is easy. Simply remove our rails extension from your application and RPM is removed. But we really think you won't want to...
I'm already using RPM and I have a question. Can you help?
Check our Troubleshooting Guide & Documentation. You can post a message on our support site, or flip us and email: support@newrelic.com. Operators are standing by.
