RPM Lite
RPM Lite is the most widely used solution for basic web application monitoring. RPM Lite provides application monitoring for unlimited Java, Ruby or JRuby applications, for unlimited users, for an unlimited time. What a deal. With RPM Lite you can identify overall app health, where transactions are spending time, app response time, throughput, Apdex SLA scoring, cluster breakdown, and Notes. View Demo
RPM Bronze
RPM Bronze is a step beyond monitoring to help you with problem troubleshooting. RPM Bronze shows you the slowest, most time-consuming, highest throughput, and most CPU intensive transaction types. RPM Bronze also shows database calls with the slowest response time, highest time consumption, and highest throughput. Performance data is retained for a week allowing day to day comparisons of key performance metrics. Plus all the features found in Lite. View Demo
RPM Silver
RPM Silver takes you to the code level to solve performance problems. RPM Silver provides application monitoring and troubleshooting features found in Lite and Bronze. RPM Silver also enables transaction tracing on specific slow transactions—down to the SQL and Explain plan. RPM Silver also captures application errors your users are seeing and identifies the root cause of the error. RPM Silver provides details about each new deployment of each application including before and after comparisons. Performance data is retained for 30 days. RPM Silver is for any team serious about application performance. View Demo
RPM Gold
RPM Gold is for application teams that want to move beyond firefighting into performance management and optimization. RPM Gold provides application monitoring, troubleshooting and diagnostic features found in other levels. RPM Gold also provides a series of analyses focused on understanding and shaping the application's performance over time: Scalability Analysis, Capacity Analysis, Long-term SLA Trending, Database Analysis, Transaction Report, and Deployment History. Performance data is retained for 90 days. With RPM Gold you can see if all your development efforts are making meaningful improvements in application performance. Go beyond firefighting with RPM Gold. View Demo
RPM Enterprise
RPM Enterprise Edition makes managing web applications on a large scale easy to license and to manage, without concerns about host-counts, seat licenses, etc. With RPM Enterprise Edition, you are able to use all the features of RPM Gold on as many applications and servers as you like for a fixed monthly investment for the term of the agreement. In addition, your summary metric data is available for an unlimited time. You also can schedule up to 16 hours (2 days) of phone time for product training or application performance consultation without charge.
RPM Enterprise Edition begins at $10,000 per month. This will be your best price option if you have more than 100 hosts.
Next, Choose your Billing Plan and Number of Managed Hosts
as configured...
Annual
/ host cost
/ monthly cost**
Monthly
/ host cost
/ monthly cost**
On Demand
per hour cost
monthly cost**
*A host is defined as either a physical computer or a virtual machine instance running a single copy of an Operating System. RPM distinguishes hosts by their unique host names.
** The discount schedule works like this: Each Billing Plan has a Base Price for the first host. Hosts 2–5 are charged at 10% off the Base and added to the first host price. Hosts 6–10 are charged at 20% off the Base and added to the previous total. This continues until 50 Hosts have been purchased. At that point custom pricing may be applied. On-Demand pricing is not discounted.
FAQ
Can I try RPM before I buy it?
Be our guest. Use RPM Lite for free as long as you want to. It's yours to keep, with our compliments. Monitor performance from development to production. Upgrade anytime to get even more features. All RPM Lite customers receive one week of RPM Gold to try all the power in RPM on their own apps.
How do I install RPM in my application?
Installation takes about two minutes. After you subscribe you will get an email with your license key and instructions. Java Install Demo, Rails Install Demo
How does the subscription plan work?
We have three Billing Plans (unless, of course, you've got the free RPM Lite). We designed New Relic RPM to fit companies of all sizes and shapes.
Annual Host Billing. (The Best Price) We charge your credit card each month for a year for a committed number of hosts. You can increase this host number at any time and charges will adjust with the next monthly bill. Your account will automatically renew at the end of the year unless you change your subscription. If you cancel service or downgrade to a lower level of service or fewer hosts during your commitment year, you will be charged a penalty equal to 3 months of service.
Monthly Host Billing. (The Shortest Commitment) We charge your credit card each month for a specified number of hosts. You can change this number at any time and your billing will adjust with your next monthly bill. You can cancel service or downgrade to a lower level of service without penalty. Your account will automatically renew each month unless you change your subscription.
On-Demand Billing. (The Greatest Flexibility) Not sure of the host count? Does the number of hosts vary during the month? Just running tests for a few days? This option is for you. You will be billed each month based on an hourly rate for the number of hosts connected to RPM service for any portion of an hour. For example, if your application connects 10 hosts for 4 days (10x96 hours=960) and then later in the month it connects 6 hosts for 24 hours (6x24=144), you will be billed for 1104 hours at the hourly rate of the RPM level you choose. You will be billed up-front a minimum charge equal to one host for a month (at the Annual Plan rate). This up-front fee will be credited toward your monthly usage charge.
I have more than 50 hosts. How do I get a price?
If your organization has more than 50 hosts, the prices just keep getting better! Contact our Sales team by sending an email to sales@newrelic.com. We also recommend you check out RPM Enterprise Edition, which allows unlimited hosts for one monthly price.
How do I upgrade?
You can upgrade anytime by visiting this page or by clicking the "Upgrade" button within the RPM application. If you forget and try to add more hosts than you pay for, we'll let you know. We'll take you to the easy upgrade page, where you can confirm what you need.
What if I upgrade (or downgrade) in the middle of the month?
Your new service begins immediately. Pay the new monthly rate the next time you're scheduled to be billed. You continue to pay on the same day each month as before.
What if I want to cancel my service?
No problem. If you decide RPM isn't for you, simply cancel before your next billing period. You won't be charged for the next month of service. If you are on an Annual Plan, a cancellation fee may be charged. If you are on an On-Demand Plan, you will be charged for the hours your applications were connected to RPM Service in the month in which you cancel.
How easy is it to remove RPM from my application?
Unplugging is easy. Simply remove our Agent extension from your application and RPM is removed. But we really think you won't want to…
I'm already using RPM and I have a question. Can you help?
You can post a message on our support site, or email support@newrelic.com.
Our Partners
New Relic works with companies that are helping today’s IT organizations build, deploy, and manage applications in virtual and physical environments. As a customer of these organizations, you may be eligible for special discounts.
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