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SAN FRANCISCO — April 5, 2012 — New Relic, Inc., the SaaS-based cloud application performance management provider, released today the results of its most recent study on browser speed and performance. Using data from its free Real User Monitoring feature, which monitors 5 billion page views a week, New Relic surveyed speed and usage for popular PC and mobile browsers including Google Chrome, Mozilla Firefox, Windows Internet Explorer, and Apple Safari. According to the study, Internet Explorer 9 (IE 9) surpasses Google Chrome for speed on Windows platforms, while Chrome 13 on Mac offers the fastest overall browsing experience. BlackBerry Opera Mini provides the fastest mobile browsing experience, twice as fast as its iPad counterparts.

"Despite significant advances in browser technology, most users still have a sub-par web browsing experience," said Chris Cook, president and COO at New Relic. "We found that the average page load time was still more than five seconds. Most people sense a delay on a web page after the blink of an eye. Waiting five seconds is still too long for any user."

Highlights from New Relic’s study include:

• Chrome 13 on Mac offers the quickest overall browsing experience, loading web pages in just 2.4 seconds.
• IE 9 outperforms Google Chrome and Mozilla Firefox on Windows platforms, loading web pages in 3 seconds compared to Chrome and Firefox’s 3.5 second page load speeds.
• In mobile speed tests, the fastest experience was delivered by BlackBerry Opera Mini at 2.6 seconds, twice as fast as Safari 5.1 on iPad, its closest competitor.
• The global average for page load speed is 5.5 seconds, only a slight improvement from last year’s average of 6 seconds.

To view the full results of the study, visit: http://blog.newrelic.com/2012/04/05/fastest-browsers/

About Real User Monitoring

The data for the study was gathered using New Relic's Real User Monitoring (RUM), a technology that provides real-time data on user experience directly from the browser. The data was compiled on March 22, 2012 between the hours of 12 noon and 3 pm PT, at which time New Relic monitored an average of 694,000 page views per minute. New Relic monitors over 5 billion page loads each week, across 20,000 active accounts.

Online Resources

• Follow @NewRelic for real-time updates.
• Learn more about New Relic’s Real User Monitoring tool.
• For more information about New Relic, check out our website, read our blog, or check us out on Facebook.

About New Relic

New Relic is changing – for the better – the way the world’s developers and operations teams build, deliver and manage software. Its platform-agnostic solution works right out of the box with web application monitoring for apps built with Ruby, PHP, .Net, Java, and Python and for mobile application monitoring for Android and iOS apps. New Relic is currently monitoring 1 million apps and collecting nearly 100 billion metrics a day for more than 40,000 customers, all of whom use New Relic to ensure a better online experience for their users. Learn more at: newrelic.com.

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